Cisco Systems 11500 Series manual Troubleshooting the CSS Modules

Chapter 2 Cabling and Troubleshooting the CSS

Troubleshooting the CSS Hardware Components

Troubleshooting the CSS Modules

CSS 11503 and CSS 11506 module status is indicated by the Status LED on the module front panel. For information about the module LEDs, see the “Cabling the CSS 11503 and CSS 11506 Modules” section earlier in this chapter.

Table 2-12provides suggestions for correcting problems that may occur with the modules in the CSS 11503 and CSS 11506.

Caution Always power down the CSS prior to removing or installing a module.

Note As implemented in WebNS 5.10 and greater, when a CSS module fails during normal operations, the CSS reboots.

Table 2-12 Troubleshooting the CSS Modules

Symptom	Recommended Action
At boot up, the following	1. Power down the CSS.
message appears:	2. Reseat the module in its slot.
CHMGR: Slot slot/subslot	3. Power up the CSS to boot the module.
had diagnostic failures -
NOT STARTING UP	If reseating the module does not correct the
	failure, replace the module. Refer to the
	reference sheet that comes with the
	replacement module.
During normal CSS operation,	If the module is not functioning, the left Status
the following message appears	LED will be Red and blinking slowly. If it is an
and then, the CSS reboots:	FEM, all of its Link and Duplex LEDs will
ONDM: LifeTick for	blink synchronously. When the CSS reboots,
	the Status LED is off. Use the show chassis
Sub-Module in slot/sub-slot

-slot/subslot failed, command to verify the state of the module.

resetting..

1. Replace the module. Refer to the reference

sheet that comes with the replacement module.

2. Power up the CSS to boot the module.

	Cisco 11500 Series Content Services Switch Hardware Installation Guide
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