Cisco Systems 11500 Series manual Symptom Recommended Action

Chapter 2 Cabling and Troubleshooting the CSS

Troubleshooting the CSS Hardware Components

Table 2-11 Troubleshooting the CSS 11501

Symptom	Recommended Action
At boot up, the following	When there is a failure on a CSS 11501
message appears:	component, the CSS 11501 attempts the boot
CHMGR: Slot slot/subslot	process three times. If the boot is unsuccessful,
	the CSS generates a log message and saves it in
had diagnostic failures -
NOT STARTING UP	the boot.log file. Obtain technical assistance.
	Refer to “About This Guide” . For information
	on log files, refer to the Cisco Content Services
	Switch Administration Guide.
During normal CSS operation,	Check the six fans in the chassis. The
the following message appears:	CSS 11501 is running at a temperature that is
Temperature has reached x	too high, as indicated by the x variable. When a
	fan failure occurs, obtain technical assistance.
celsius for slot number
You cannot access log or	Replace the disk containing the files. Remove
archive files on the CSS disk but	the disk and install the replacement in the
traffic is still passed in and out	CSS 11501. Refer to the reference sheet that
of the CSS.	comes with the replacement disk.
	After you install the disk in the CSS, you must
	wait 10 seconds before you can reseat or
	remove it.
	If the replacement disk does not have the same
	software version that the CSS is running, the
	CSS 11501 will not initialize the disk. You
	must reboot the CSS and configure a primary
	boot record. You can select the CSS software
	currently on the disk or instruct the CSS where
	to locate the CSS software ADI file to install on
	the disk. If you archived an offline version of
	your CSS running-config file, copy it back onto
	the CSS.

	Cisco 11500 Series Content Services Switch Hardware Installation Guide
2-38	78-13884-06