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Cisco Systems 11500 Series Connecting a Modem to the CSS, Configuring a Modem, A P P E N D I X C

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A P P E N D I X C

A P P E N D I X C

Connecting a Modem to the CSS

This appendix explains how to configure a dial-up modem and connect it to the console port on the CSS. Connecting a modem to the CSS allows you to remotely perform the same CSS console operations as you would locally. The CSS supports the following modems:

•3Com (US Robotics) Courier Model 3453 Modem

•3Com OfficeConnect Model 3294 Modem

•3Com (US Robotics) Sportster Model 5686 Modem

•MultiTech Model MT5634ZBA Modem

This appendix includes the following sections:

•Configuring a Modem

•Cabling a Modem to the CSS

Configuring a Modem

You must configure the modem before you can connect it to the CSS. You can connect the modem to a terminal or a PC using a terminal emulation program, such as Hyperterm. If you connect the modem to the COM port on a PC, you need the following cable and connectors (see Appendix B, Cable Connector Pinouts):

•RJ-45-to-RJ-45 rolled cable

•RJ-45-to-DB-25 modem adapter

•DB-9-to-RJ-45 terminal adapter

		Cisco 11500 Series Content Services Switch Hardware Installation Guide

	78-13884-06			C-1
	78-13884-06			C-1

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Cisco Systems 11500 Series manual Connecting a Modem to the CSS, Configuring a Modem, A P P E N D I X C

Contents

Hardware Installation Guide Cisco 11500 Series Content Services SwitchSoftware Version July Cisco Systems, Inc 170 West Tasman Drive San Jose, CAMove the equipment farther away from the television or radio Turn the television or radio antenna until the interference stopsCopyright 2003 Cisco Systems, Inc. All rights reserved Page C O N T E N T S Specifications for Cisco 11500 Series Power SuppliesAudience Cisco TAC Escalation CenterInstalling the CSS 11506 Mid-Mounting the CSS 11506 Mounting Brackets Gigabit Ethernet Module Connectors and LEDs Troubleshooting the Console InterfacePowering Up the CSS Connecting the Power CordTroubleshooting the CSS Power Supply Connecting a Modem to the CSS C-1 Cable Connector Pinouts B-1Configuring a Modem C-1 Content Services Switch D-1Translated Safety Warnings D-12 Warning Definition D-12 SSL Module LEDs Front-Mounting Position of the CSS 11506 Mounting BracketsCSS 11501 Connectors and LEDs Installing a Module into a CSS ChassisLocation of CSS 11506 DC Power Supply Connectors Figure C-1Switch Control Module Console Connector 2-45Gigabit Ethernet Module LED Descriptions LEDs of the CSS 11506 Power SupplySession Accelerator Module LED Descriptions Table A-1Table A-6 Disk Specifications A-6Table A-7 Table B-1Audience How to Use This Guide Related Documentation About This GuideSymbols and Conventions Obtaining Documentation Obtaining Technical AssistanceAudience How to Use This GuideProvides instructions for unpacking and installing the Installing the CSSProvides information for connecting a modem to the Related DocumentationConnecting a safety pertaining to the CSSDescription Document Titlexviii Document Title Symbols and ConventionsDescription Cisco.com Obtaining DocumentationDocumentation CD-ROM Documentation Feedback Ordering DocumentationTechnical Assistance Center Obtaining Technical AssistanceCisco.com http//tools.cisco.com/RPF/register/register.dohttp//tools.cisco.com/RPF/register/register.do Cisco TAC Websitexxiii Obtaining Additional Publications and Information Cisco TAC Escalation Centerxxiv configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL About This Guide Obtaining Additional Publications and Information xxvi78-13884-06 Site Requirements Safety Guidelines Required Tools and Equipment Unpacking and Installing the CSSShipment Contents Unpacking the CSS If the Product is Damaged Preinstallation Requirements Installing the CSS Installing the CSSSite Requirements Safety GuidelinesChassis-Lifting Guidelines for the CSS 11503 and CSS Chapter 1 Unpacking and Installing the CSS Safety GuidelinesElectrical Safety Never install telephone wiring during a lightning storm Table 1-1 AC Electrical Specifications Specifications for Cisco 11500 Series Power SuppliesTable 1-2 DC Electrical Specifications Required Tools and Equipment Power Guidelines for DC Systems CSS 11503 and CSSShipment Contents Unpacking the CSS Unpacking the CSSUnpacking the CSS 11503 or CSS Unpacking the CSS Unpacking the CSS 11503 or CSS1-10 If the Product is DamagedInstalling the CSS Installing the CSS Installing the CSS Preinstallation Requirements1-11 Installing a CSS 11501 as a Freestanding Unit Installing the CSSInstalling a CSS 11501 as a Freestanding Unit Installing a CSS 11501 as a Rackmounted Unit1-13 Installing a CSS 11501 as a Rackmounted UnitInstalling the CSS Installing a CSS 11503 as a Freestanding UnitInstalling a CSS 11503 as a Freestanding Unit Installing a CSS 11503 as a Rackmounted Unit1-15 Installing a CSS 11503 as a Rackmounted UnitFigure 1-2 Front-Mounting the Mounting Brackets on the CSS Figure 1-3 Mid-Mounting the Mounting Brackets on the CSS 1-16CONSOLE Mid-Mounting the CSS 11506 Mounting Brackets Installing the CSSRack-Mounting the CSS 11506 Chassis 1-171-18 Mid-Mounting the CSS 11506 Mounting BracketsFigure 1-5 Mid-Mounting the Mounting Brackets on the CSS Rack-Mounting the CSS 11506 Chassis Installing a CSS ModuleInstallation Precautions and Restrictions Unpacking a CSS Module Installing a Module Installing a ModuleInstallation Precautions Installation Precautions and Restrictions1-20 1-21 Module Slot RestrictionsTable 1-3 CSS 11503 Chassis Slot Restriction Table 1-4 CSS 11506 Chassis Slot RestrictionChapter 1 Unpacking and Installing the CSS Installing a CSS Module Figure 1-6 Fully-Configured CSSSlot location Slot locationChapter 1 Unpacking and Installing the CSS Installing a CSS Module Figure 1-7 Fully-Configured CSS1-23 78-13884-06Unpacking a CSS Module Installing a Module1-24 1-25 To install a module1-26 Installing a Passive SCM in a CSS1-27 9. Reboot the CSS to initialize the passive SCM1-28 Chapter 1 Unpacking and Installing the CSS Installing a CSS Module78-13884-06 Connecting the Console Connecting the Chassis to Ground Cabling and Troubleshooting the CSSConnecting the Power Cord Powering Up the CSS Powering Down the CSS Troubleshooting the CSS Hardware ComponentsCabling the CSS Two status module LEDs indicating power and device readiness CSS 11501 Connectors and LEDs Color LED NameState IndicatesFast Ethernet Module Connectors and LEDs Switch Control Module Connectors and LEDsGigabit Ethernet Module Connectors and LEDs Cabling the CSS 11503 and CSS 11506 ModulesCSS 11503 and CSS 11506 Module Overview Switch Module SM. An SM provides connectivity among the SCM and IOMs Chapter 2 Cabling and Troubleshooting the CSS Figure 2-2 CSS 11503 Content Services SwitchCabling the CSS 11503 and CSS 11506 Modules 78-13884-06Chapter 2 Cabling and Troubleshooting the CSS Figure 2-3 CSS 11506 Content Services SwitchSERVICES 2 3 42-11 Switch Control Module Connectors and LEDs2-12 Figure 2-4 Switch Control Module Connectors and LEDsLED Name Table 2-2 Switch Control Module LED DescriptionsColor StateFigure 2-5 8-Port Fast Ethernet Module Connectors and LEDs Fast Ethernet Module Connectors and LEDs2-14 2-15 Figure 2-6 16-Port Fast Ethernet Module Connectors and LEDs2-16 Gigabit Ethernet Module Connectors and LEDsTable 2-3 Fast Ethernet Module LED Descriptions 2-17 Figure 2-7 Gigabit Ethernet Module Connectors and LEDsC S S 5 - 1 0 M - 2 G E 2 Gigabit EthernetColor LED NameState Indicates2-19 Session Accelerator Module LEDsFigure 2-8 Session Accelerator Module LEDs 2-20 Secure Socket Layer SSL Module LEDsTable 2-5 Session Accelerator Module LED Descriptions Color LED NameState IndicatesConnecting the Chassis to Ground Connecting the ConsoleDefault Settings ParametersQuantity Tools and SuppliesDescription Comments2-24 Attaching the Grounding CableTable 2-8 Tools and Supplies continued Figure 2-10 Attaching Grounding Wire to Grounding Lug 8. Proceed to the “Connecting the Power Cord” section2-25 Connecting a CSS 11501 Power Cord Connecting the Power CordConnecting a CSS 11501 Power Cord Connecting a CSS 11503 Power Cord Connecting a CSS 11506 Power CordConnecting a CSS 11503 AC Power Cord Connecting a CSS 11503 Power CordConnecting a CSS 11503 AC Power Cord Connecting a CSS 11503 DC Power Cord2-28 Connecting a CSS 11503 DC Power CordFigure 2-13 Location of the CSS 11503 DC Power Supply Connectors 2 Power switchTerminal block -, +, and 2-29Connecting a CSS 11506 AC Power Cord Connecting a CSS 11506 Power CordConnecting a CSS 11506 DC Power Cord 2-302-31 Connecting a CSS 11506 AC Power Cord2-32 Connecting a CSS 11506 DC Power Cord2. Locate the power supply DC terminal block, as shown in Figure To connect each CSS 11506 DC power supply to a power sourcePower supply LEDs Power switch Figure 2-15 Location of CSS 11506 DC Power Supply Connectors2-34 Table 2-10 CSS 11506 to DC Power Source Cabling2-35 Checking the DC Power Connection CSS 11503 and CSSPowering Down the CSS Powering Up the CSS2-36 Troubleshooting the CSS Troubleshooting the CSS Hardware ComponentsTroubleshooting the CSS Troubleshooting the CSS Modules Troubleshooting the Console InterfaceRecommended Action Symptom2-38 Table 2-12 Troubleshooting the CSS Modules Troubleshooting the CSS Modules2-39 Table 2-12 Troubleshooting the CSS Modules continued SymptomRecommended Action 2-40Troubleshooting the CSS Hardware Components Table 2-12 Troubleshooting the CSS Modules continued2-41 2-42 Troubleshooting the Console InterfaceTroubleshooting the CSS 11501 Power Supply Troubleshooting the CSS Power SupplyTroubleshooting the CSS 11501 Power Supply Troubleshooting the CSS 11503 Power SupplyTroubleshooting the CSS 11506 Power Supply Troubleshooting the CSS 11503 Power Supply2-44 Chapter 2 Cabling and Troubleshooting the CSS Figure 2-16 Location of the CSS 11506 Power SuppliesTroubleshooting the CSS Hardware Components CHMGR Missing backup power supplyFigure 2-18 CSS 11506 DC Power Supply LEDs Figure 2-17 CSS 11506 AC Power Supply LEDsChapter 2 Cabling and Troubleshooting the CSS Troubleshooting the CSS Hardware ComponentsI/P OK DC power supply Table 2-14 LEDs of the CSS 11506 Power Supply2-47 Troubleshooting the CSS 11501 Chassis Fans Troubleshooting the CSS FansTroubleshooting the CSS 11501 Chassis Fans Troubleshooting the CSS 11503 Chassis Fans2-49 Troubleshooting the CSS 11503 Chassis Fans2-50 Troubleshooting the CSS 11506 Fan ModuleElectrical Specifications Environmental Specifications SpecificationsPhysical Specifications CSS 11501 Bandwidth and Memory Specifications CSS 11503 and CSS 11506 Module Specifications Disk SpecificationsElectrical Specifications Environmental Specifications Physical Specifications CSS 11503 and CSS 11506 Module Specifications CSS 11501 Bandwidth and Memory SpecificationsSupported Standards Disk SpecificationsTransport Routing NetworkGateway ApplicationNetwork Management Network UtilitiesAppendix A Specifications Supported Standards 78-13884-06RJ-45 Fast Ethernet Connector Pinouts Cable Connector PinoutsRJ-45 RS-232 Console Port Pinouts RJ-45 Management Connector Pinouts A P P E N D I X BRJ-45 Fast Ethernet Connector Pinouts Connecting the Console Port to a PC RJ-45 RS-232 Console Port PinoutsConnecting the Console Port to a Terminal Connecting the Console Port to a ModemConnecting the Console Port to a PC Connecting the Console Port to a Terminal Connecting the Console Port to a Modem Table B-6 RJ-45 Management Connector Pinouts RJ-45 Management Connector PinoutsAppendix B Cable Connector Pinouts RJ-45 Management Connector Pinouts 78-13884-0678-13884-06 Appendix B Cable Connector Pinouts RJ-45 Management Connector PinoutsConfiguring a Modem Connecting a Modem to the CSSConfiguring a Modem Cabling a Modem to the CSS A P P E N D I X CCabling a Modem to the CSS Table C-1 CSS Console Port Default Settings 78-13884-06 Appendix C Connecting a Modem to the CSS Cabling a Modem to the CSSA P P E N D I X D Agency Approvals Safety Requirements Translated Safety WarningsAgency Approvals FCC Class A Compliance Notice United States FCC Compliance Information Statement United States Europe EU ICES-003 Class A Compliance Notice CanadaPage VCCI Class A Warning CISPR 22 Class A WarningPage Class A Warning for Taiwan and Other Traditional Chinese Markets Class A EMC Warning Safety RequirementsD-10 D-11 Laser SafetyWarning Definition Translated Safety WarningsD-12 D-13 D-14 D-15 D-16 D-17 D-18 Translated Safety Warnings78-13884-06 D-19 Battery Handling WarningD-20 D-21 Invisible Laser Radiation WarningD-22 Jewelry Removal WarningD-23 D-24 Installation WarningD-25 Radiation from Open Port ApertureD-26 Installation WarningD-27 D-28 Two Person Lifting RequirementD-29 Lifting the Chassis WarningD-30 D-31 Chassis Installation WarningD-32 Lightning Activity WarningD-33 D-34 Disconnect Device WarningD-35 Cisco 11500 Power SourceD-36 D-37 DC Power Supply WarningD-38 D-39 D-40 Power Supply WarningD-41 Ground Conductor WarningD-42 D-43 Installation and Replacement WarningD-44 Use Copper Conductors Only WarningD-45 Short-circuit Protection WarningD-46 D-47 Faceplates and Cover Panels WarningD-48 D-49 D-50 Power Module WarningD-51 D-52 Ground Conductor WarningD-53 Translated Safety WarningsD-54 Translated Safety Warnings78-13884-06 IN-1 I N D EIN-2 IN-3 IN-4 IN-5 Index IN-678-13884-06