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Cisco Systems 11500 Series manual Troubleshooting the CSS 11503 Chassis Fans, 2-49

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Troubleshooting the CSS 11503 Chassis Fans

Chapter 2 Cabling and Troubleshooting the CSS

Troubleshooting the CSS Hardware Components

Troubleshooting the CSS 11503 Chassis Fans

The CSS 11503 has four fans, three for cooling the modules and one for the power supply. When the CSS starts up and fans are operational, the following message appears:

CHMGR: All fans are present (4).

Note This message is displayed only if the logging level is set to the Info-6 or Debug-7 level.

If a fan fails when the CSS starts up, or fails during its normal operation, the following message appears:

CHMGR: Missing fans. Expected 4. Found number.

The number variable indicates the total number of functioning fans. If the modules start to overheat in the chassis, the following message appears:

Temperature has reached x celsius for slot number

The x variable indicates the temperature of the module. The module in the designated slot number is running a temperature that is too high.

If the power supply fan fails, the following message appears:

CHMGR: Power Supply Fan Failure.

When a fan failure occurs, you must replace the CSS chassis.

		Cisco 11500 Series Content Services Switch Hardware Installation Guide

	78-13884-06			2-49
	78-13884-06			2-49

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Cisco Systems 11500 Series manual Troubleshooting the CSS 11503 Chassis Fans, 2-49

Contents

Cisco Systems, Inc 170 West Tasman Drive San Jose, CA Cisco 11500 Series Content Services SwitchHardware Installation Guide Software Version JulyMove the equipment farther away from the television or radio Turn the television or radio antenna until the interference stopsCopyright 2003 Cisco Systems, Inc. All rights reserved Page Cisco TAC Escalation Center Specifications for Cisco 11500 Series Power SuppliesC O N T E N T S AudienceInstalling the CSS 11506 Mid-Mounting the CSS 11506 Mounting Brackets Connecting the Power Cord Troubleshooting the Console InterfaceGigabit Ethernet Module Connectors and LEDs Powering Up the CSSTroubleshooting the CSS Power Supply Content Services Switch D-1 Cable Connector Pinouts B-1Connecting a Modem to the CSS C-1 Configuring a Modem C-1Translated Safety Warnings D-12 Warning Definition D-12 Installing a Module into a CSS Chassis Front-Mounting Position of the CSS 11506 Mounting BracketsSSL Module LEDs CSS 11501 Connectors and LEDs2-45 Figure C-1Location of CSS 11506 DC Power Supply Connectors Switch Control Module Console ConnectorTable A-1 LEDs of the CSS 11506 Power SupplyGigabit Ethernet Module LED Descriptions Session Accelerator Module LED DescriptionsTable B-1 Disk Specifications A-6Table A-6 Table A-7Obtaining Technical Assistance About This GuideAudience How to Use This Guide Related Documentation Symbols and Conventions Obtaining DocumentationInstalling the CSS How to Use This GuideAudience Provides instructions for unpacking and installing thesafety pertaining to the CSS Related DocumentationProvides information for connecting a modem to the Connecting aDescription Document Titlexviii Document Title Symbols and ConventionsDescription Cisco.com Obtaining DocumentationDocumentation CD-ROM Documentation Feedback Ordering Documentationhttp//tools.cisco.com/RPF/register/register.do Obtaining Technical AssistanceTechnical Assistance Center Cisco.comhttp//tools.cisco.com/RPF/register/register.do Cisco TAC Websitexxiii Obtaining Additional Publications and Information Cisco TAC Escalation Centerxxiv configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL About This Guide Obtaining Additional Publications and Information xxvi78-13884-06 Preinstallation Requirements Installing the CSS Installing the CSS Unpacking and Installing the CSSSite Requirements Safety Guidelines Required Tools and Equipment Shipment Contents Unpacking the CSS If the Product is DamagedSite Requirements Safety GuidelinesChassis-Lifting Guidelines for the CSS 11503 and CSS Chapter 1 Unpacking and Installing the CSS Safety GuidelinesElectrical Safety Never install telephone wiring during a lightning storm Table 1-1 AC Electrical Specifications Specifications for Cisco 11500 Series Power SuppliesTable 1-2 DC Electrical Specifications Required Tools and Equipment Power Guidelines for DC Systems CSS 11503 and CSSShipment Contents Unpacking the CSS Unpacking the CSS 11503 or CSS Unpacking the CSSUnpacking the CSS Unpacking the CSS 11503 or CSS1-10 If the Product is DamagedInstalling the CSS Installing the CSS Installing the CSS Preinstallation Requirements1-11 Installing a CSS 11501 as a Rackmounted Unit Installing the CSSInstalling a CSS 11501 as a Freestanding Unit Installing a CSS 11501 as a Freestanding Unit1-13 Installing a CSS 11501 as a Rackmounted UnitInstalling a CSS 11503 as a Rackmounted Unit Installing a CSS 11503 as a Freestanding UnitInstalling the CSS Installing a CSS 11503 as a Freestanding Unit1-15 Installing a CSS 11503 as a Rackmounted UnitFigure 1-2 Front-Mounting the Mounting Brackets on the CSS Figure 1-3 Mid-Mounting the Mounting Brackets on the CSS 1-16CONSOLE 1-17 Installing the CSSMid-Mounting the CSS 11506 Mounting Brackets Rack-Mounting the CSS 11506 Chassis1-18 Mid-Mounting the CSS 11506 Mounting BracketsFigure 1-5 Mid-Mounting the Mounting Brackets on the CSS Installing a Module Installing a Module Installing a CSS ModuleRack-Mounting the CSS 11506 Chassis Installation Precautions and Restrictions Unpacking a CSS ModuleInstallation Precautions Installation Precautions and Restrictions1-20 Table 1-4 CSS 11506 Chassis Slot Restriction Module Slot Restrictions1-21 Table 1-3 CSS 11503 Chassis Slot RestrictionSlot location Figure 1-6 Fully-Configured CSSChapter 1 Unpacking and Installing the CSS Installing a CSS Module Slot location78-13884-06 Figure 1-7 Fully-Configured CSSChapter 1 Unpacking and Installing the CSS Installing a CSS Module 1-23Unpacking a CSS Module Installing a Module1-24 1-25 To install a module1-26 Installing a Passive SCM in a CSS1-27 9. Reboot the CSS to initialize the passive SCM1-28 Chapter 1 Unpacking and Installing the CSS Installing a CSS Module78-13884-06 Troubleshooting the CSS Hardware Components Cabling and Troubleshooting the CSSConnecting the Console Connecting the Chassis to Ground Connecting the Power Cord Powering Up the CSS Powering Down the CSSCabling the CSS Two status module LEDs indicating power and device readiness CSS 11501 Connectors and LEDs Indicates LED NameColor StateCabling the CSS 11503 and CSS 11506 Modules Switch Control Module Connectors and LEDsFast Ethernet Module Connectors and LEDs Gigabit Ethernet Module Connectors and LEDsCSS 11503 and CSS 11506 Module Overview Switch Module SM. An SM provides connectivity among the SCM and IOMs 78-13884-06 Figure 2-2 CSS 11503 Content Services SwitchChapter 2 Cabling and Troubleshooting the CSS Cabling the CSS 11503 and CSS 11506 Modules2 3 4 Figure 2-3 CSS 11506 Content Services SwitchChapter 2 Cabling and Troubleshooting the CSS SERVICES2-11 Switch Control Module Connectors and LEDs2-12 Figure 2-4 Switch Control Module Connectors and LEDsState Table 2-2 Switch Control Module LED DescriptionsLED Name ColorFigure 2-5 8-Port Fast Ethernet Module Connectors and LEDs Fast Ethernet Module Connectors and LEDs2-14 2-15 Figure 2-6 16-Port Fast Ethernet Module Connectors and LEDs2-16 Gigabit Ethernet Module Connectors and LEDsTable 2-3 Fast Ethernet Module LED Descriptions 2 Gigabit Ethernet Figure 2-7 Gigabit Ethernet Module Connectors and LEDs2-17 C S S 5 - 1 0 M - 2 G EIndicates LED NameColor State2-19 Session Accelerator Module LEDsFigure 2-8 Session Accelerator Module LEDs 2-20 Secure Socket Layer SSL Module LEDsTable 2-5 Session Accelerator Module LED Descriptions Indicates LED NameColor StateParameters Connecting the ConsoleConnecting the Chassis to Ground Default SettingsComments Tools and SuppliesQuantity Description2-24 Attaching the Grounding CableTable 2-8 Tools and Supplies continued Figure 2-10 Attaching Grounding Wire to Grounding Lug 8. Proceed to the “Connecting the Power Cord” section2-25 Connecting a CSS 11506 Power Cord Connecting the Power CordConnecting a CSS 11501 Power Cord Connecting a CSS 11501 Power Cord Connecting a CSS 11503 Power CordConnecting a CSS 11503 DC Power Cord Connecting a CSS 11503 Power CordConnecting a CSS 11503 AC Power Cord Connecting a CSS 11503 AC Power Cord2-28 Connecting a CSS 11503 DC Power Cord2-29 2 Power switchFigure 2-13 Location of the CSS 11503 DC Power Supply Connectors Terminal block -, +, and2-30 Connecting a CSS 11506 Power CordConnecting a CSS 11506 AC Power Cord Connecting a CSS 11506 DC Power Cord2-31 Connecting a CSS 11506 AC Power Cord2-32 Connecting a CSS 11506 DC Power CordFigure 2-15 Location of CSS 11506 DC Power Supply Connectors To connect each CSS 11506 DC power supply to a power source2. Locate the power supply DC terminal block, as shown in Figure Power supply LEDs Power switch2-34 Table 2-10 CSS 11506 to DC Power Source Cabling2-35 Checking the DC Power Connection CSS 11503 and CSSPowering Down the CSS Powering Up the CSS2-36 Troubleshooting the Console Interface Troubleshooting the CSS Hardware ComponentsTroubleshooting the CSS Troubleshooting the CSS Troubleshooting the CSS ModulesRecommended Action Symptom2-38 Table 2-12 Troubleshooting the CSS Modules Troubleshooting the CSS Modules2-39 2-40 SymptomTable 2-12 Troubleshooting the CSS Modules continued Recommended ActionTroubleshooting the CSS Hardware Components Table 2-12 Troubleshooting the CSS Modules continued2-41 2-42 Troubleshooting the Console InterfaceTroubleshooting the CSS 11503 Power Supply Troubleshooting the CSS Power SupplyTroubleshooting the CSS 11501 Power Supply Troubleshooting the CSS 11501 Power SupplyTroubleshooting the CSS 11506 Power Supply Troubleshooting the CSS 11503 Power Supply2-44 CHMGR Missing backup power supply Figure 2-16 Location of the CSS 11506 Power SuppliesChapter 2 Cabling and Troubleshooting the CSS Troubleshooting the CSS Hardware ComponentsTroubleshooting the CSS Hardware Components Figure 2-17 CSS 11506 AC Power Supply LEDsFigure 2-18 CSS 11506 DC Power Supply LEDs Chapter 2 Cabling and Troubleshooting the CSSI/P OK DC power supply Table 2-14 LEDs of the CSS 11506 Power Supply2-47 Troubleshooting the CSS 11503 Chassis Fans Troubleshooting the CSS FansTroubleshooting the CSS 11501 Chassis Fans Troubleshooting the CSS 11501 Chassis Fans2-49 Troubleshooting the CSS 11503 Chassis Fans2-50 Troubleshooting the CSS 11506 Fan ModuleCSS 11503 and CSS 11506 Module Specifications Disk Specifications SpecificationsElectrical Specifications Environmental Specifications Physical Specifications CSS 11501 Bandwidth and Memory SpecificationsElectrical Specifications Environmental Specifications Physical Specifications CSS 11503 and CSS 11506 Module Specifications CSS 11501 Bandwidth and Memory SpecificationsSupported Standards Disk SpecificationsTransport Application NetworkRouting Gateway78-13884-06 Network UtilitiesNetwork Management Appendix A Specifications Supported StandardsA P P E N D I X B Cable Connector PinoutsRJ-45 Fast Ethernet Connector Pinouts RJ-45 RS-232 Console Port Pinouts RJ-45 Management Connector PinoutsRJ-45 Fast Ethernet Connector Pinouts Connecting the Console Port to a Modem RJ-45 RS-232 Console Port PinoutsConnecting the Console Port to a PC Connecting the Console Port to a TerminalConnecting the Console Port to a PC Connecting the Console Port to a Terminal Connecting the Console Port to a Modem 78-13884-06 RJ-45 Management Connector PinoutsTable B-6 RJ-45 Management Connector Pinouts Appendix B Cable Connector Pinouts RJ-45 Management Connector Pinouts78-13884-06 Appendix B Cable Connector Pinouts RJ-45 Management Connector PinoutsA P P E N D I X C Connecting a Modem to the CSSConfiguring a Modem Configuring a Modem Cabling a Modem to the CSSCabling a Modem to the CSS Table C-1 CSS Console Port Default Settings 78-13884-06 Appendix C Connecting a Modem to the CSS Cabling a Modem to the CSSA P P E N D I X D Agency Approvals Safety Requirements Translated Safety WarningsAgency Approvals FCC Class A Compliance Notice United States FCC Compliance Information Statement United States Europe EU ICES-003 Class A Compliance Notice CanadaPage VCCI Class A Warning CISPR 22 Class A WarningPage Class A Warning for Taiwan and Other Traditional Chinese Markets Class A EMC Warning Safety RequirementsD-10 D-11 Laser SafetyWarning Definition Translated Safety WarningsD-12 D-13 D-14 D-15 D-16 D-17 D-18 Translated Safety Warnings78-13884-06 D-19 Battery Handling WarningD-20 D-21 Invisible Laser Radiation WarningD-22 Jewelry Removal WarningD-23 D-24 Installation WarningD-25 Radiation from Open Port ApertureD-26 Installation WarningD-27 D-28 Two Person Lifting RequirementD-29 Lifting the Chassis WarningD-30 D-31 Chassis Installation WarningD-32 Lightning Activity WarningD-33 D-34 Disconnect Device WarningD-35 Cisco 11500 Power SourceD-36 D-37 DC Power Supply WarningD-38 D-39 D-40 Power Supply WarningD-41 Ground Conductor WarningD-42 D-43 Installation and Replacement WarningD-44 Use Copper Conductors Only WarningD-45 Short-circuit Protection WarningD-46 D-47 Faceplates and Cover Panels WarningD-48 D-49 D-50 Power Module WarningD-51 D-52 Ground Conductor WarningD-53 Translated Safety WarningsD-54 Translated Safety Warnings78-13884-06 IN-1 I N D EIN-2 IN-3 IN-4 IN-5 Index IN-678-13884-06