Troubleshooting Software
My PC card does not work.
❑Make sure the PC card is compatible with Microsoft® Windows®.
❑Use the Sony Notebook Setup utility to disable devices you are not currently using.
❑If you are using two PC cards, use the Sony Notebook Setup utility to disable the devices you are not currently using.
Troubleshooting Software
My software program stops responding or crashes.
Contact the software publisher or designated provider for technical support. See Software Support Information.
When I click an application icon, the message “You must insert the application CD into your optical drive” appears and the software does not start.
❑Some titles require specific files that are located on the application CD. Insert the disc and try starting the program again.
❑Make sure you place the CD in the tray with the label side facing up.
I can not use the DVgate software.
If your notebook is using the Ultimate Battery Life profile for its power saving mode, you cannot use DVgate or Smart Connect software. You must select another profile.
My voice-related software does not work properly.
❑Disable the microphone echo function as follows:
1 Click Start, point to Settings, then point to Control Panel.
2 Click Yamaha
3 Click the Echo tab and remove the checkmark. Click OK.
❑Contact the software publisher or designated provider for technical support
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