VAIO® Notebook Quick Start

Software Support Information

Acrobat® Reader, Adobe Photoshop Elements, (Adobe Systems, Inc.)

Web site

http://www.adobe.com/

phone

206-628-2746 (fee-based support)

 

 

fax

206-628-5737

 

 

e-mail

techdocs@adobe.com

 

 

hours

M-F, 6 AM-5 PM PT

 

America Online® (America Online, Inc.)

 

 

Web site

http://www.aol.com

 

 

phone

800-827-3338

 

 

hours

7 days a week, 24 hours a day

 

CompuServe® 2000 (CompuServe Interactive Services, Inc.)

 

 

Web site

http://www.compuserve.com

 

 

phone

800-848-8990

 

Netscape Communicator® (Netscape Communications Corp.)

 

 

Web site

http://www.netscape.com/

 

 

phone

888-4SONYPC (888-476-6972)*

hours

7 days a week, 24 hours a day

 

 

* Support from 1-888-4SONYPC is free of charge for 90 days after the original date of purchase.

Norton AntiVirus (Symantec Corporation)

Web site

http://www.symantec.com/techsupp/

phone

800-927-3991 / 900-646-0007*

hours

7 days a week, 24 hours a day

 

 

*Support from 1-800-927-3991 is fee-based per incident. Support from 1-900-646-0007 is fee-based per minute. The on-line support is free of charge.

36

Page 52
Image 52
Sony PCG-SR27K Software Support Information, America Online America Online, Inc, Norton AntiVirus Symantec Corporation