Sony PCG-SR27K - page 53

Software Support Information

37

PhotoPrinter™ 2000 Pro (ArcSoft, Inc.)

Quicken® 2001 Basic(Intuit Inc.)

Real Jukebox (Real Networks)

Windows® 2000 Operating System, Windows® Millennium Edition Operating

System, Internet Explorer, Word 2002 (Microsoft Corporation)

Sony Service Center

For the Sony Service Center nearest you, call 1-888-4SONYPC

(1-888-476-6972) or find Sony Customer Service on the Web at

http://www.sony.com/pcsupport/.

Web site(s) http://www.arcsoft.com

http://www.photoisland.com

phone 510-440-9901

fax 510-440-1270

e-mail techsupport@arcsoft.com

hours M-F, 8:30 AM-5:30 PM PT

Web site http://www.intuit.com/support

phone 1-900-555-4932 ( Live Phone Support and is $1.95 per minute.) 1-

800-644-3193 (Automated telephone support.)

hours Live phone support hours: M - F, 5 AM - 5 PM PT

Web site http://service.real.com/rjoptions.html (For answers to software and

‘how to use’ RealJukebox questions)

http://service.real.com/help/call.html (For technical support via e-

mail)

Web site http://www.sony.com/pcsupport

phone 888-4SONYPC (888-476-6972)*

* Support from 1-888-4SONYPC is free of charge for 90 days after the original date of purchase.

hours 7 days a week, 24 hours a day

Contents

Main PCG-SR27/SR27K 2 Service and Inspection Precautions 1. Obey precautionary markings and instructions 2. Use designated parts only 3. Always follow the original design when mounting parts and routing wires 3 CHAPTER 1. REMOVAL 1-1. Flowchart 1-2. Main Electrical Parts Location Diagram 1-3. Removal 1. Keyboard Unit, Parm Assy 2. Touch pad, Speaker (R), SWX-61 Board 3. HDD 4. Speaker (L), IFX-125 Board 5. Frame Assy, DC Fan, Cooling 6. Main Board Assy 7. MBX-44 Board, IFX-124 Board, DDC-3 Board, V/L Rechargeable Battery 8. CNX-107 Board 9. Display Assy 10. LCD Section Made by TS Page CHAPTER 3. BLOCK DIAGRAM PCI bus PCG-SR Series Block Diagram PCG-SR27/SR27K (UC) 4-24-1 (END) CHAPTER 4. FRAME HARNESS DIAGRAM DISPLAY ASSY MIC PALM TOUCH PAD SPEAKER CHAPTER 5. EXPLODED VIEWS AND PARTS LIST PCG-SR27/SR27K (UC) NOTE: 5-1. Main Section PCG-SR27/SR27K (UC)5-3 5-4 5-2. LCD Section Made by TS Page Contents Page Welco me Features Unpacking Your Notebook Documents Software CDs Recovery CDs Other Notes on Use Ergonomic Guidelines Setting Up Your Notebook Page Page Setting Up Your VAIO Notebook Locating Controls and Connectors Page Page Connecting a Power Source Using the AC Adapter Using Battery Power Page Notes on Power Page Page Starting Your Notebook Registering Your Notebook Shutting Down Your Notebook Power Saving Modes Normal Mode Standby Mode Hibernate Mode Notes on Using Power Management Page About the Software on Your Notebook Overview Page 29 Media Bar DVD Player Microsoft Internet Explorer Microsoft Word 2002 MovieShaker 30 OpenMG Jukebox PictureGear Quicken 2001 RealJukebox 2 Basic Page Application, Driver, and System Recovery CDs Using Your Recovery CDs Using the Driver Recovery CD(s) Using the System Recovery CD(s) Recovering Microsoft Word 2002 Software Support Information Page Page Getting Help VAIO Support Agent Using the Quick Fix Wizard Page Using Common Solutions Page Using Support Central Page Page About Automatic Updates Page Page Page Troubleshooting Troubleshooting Your Notebook Page Page Page Troubleshooting the LCD Screen Troubleshooting the Mouse and Touchpad Troubleshooting Drives, PC Cards, and Peripheral Devices Page Troubleshooting Software Troubleshooting the Modem Troubleshooting Audio Troubleshooting the Printer Index A B C D K L M P R Page Page VAIO Notebook Update Notice PCG-SR33 VAIO Notebook Update Notice PCG-SR33 Page PCG-SR33 US Model Canadian Model COMPARISON OF SPECIFICATIONS DIFFERENCES OF PARTS LIST 2 List of PCG-SR Series (As of July, 2001) PCG-SR33K For American Area Update List US Model Canadian Model COMPARISON OF SPECIFICATIONS DIFFERENCES OF PARTS LIST List of PCG-SR Series (As of October, 2001) 30 List of PCG-SR Series (As of June, 2001)