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Whirlpool GR399LXG Troubleshooting, Range Does Not Work, When Self-Cleaning Your Oven, Problem

Models: GR399LXG

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TROUBLESHOOTING

TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 44.

RANGE DOES NOT WORK

PROBLEM	CAUSE

Nothing works	•The range is not plugged into a properly grounded live outlet with the proper
	voltage. (See Installation Instructions.)
	•You have blown a household fuse or tripped a circuit breaker.
	•The control knob is not set correctly. Push in the control knobs before
	turning them.

The oven does not work	•You have not set the electronic control correctly. Refer to the proper
	instructions.
The surface cooking	•You have blown a household fuse or tripped a circuit breaker.
areas will not work	•The coil elements are not plugged in all the way (Model GR395LXG).

	(See “Replacing” on page 37.)
	•You have not set the control knobs correctly. Push the control knobs in
	before turning them to a setting.

Cannot boil on left front	•Turn the ACCUSIMMER knob to NORMAL BURNER position.
element/ACCUSIMMER™	•Turn left front control knob to HI for a rapid boil.
feature
ACCUSIMMER will not	•Turn left front control knob on, along with the ACCUSIMMER knob.
simmer

ACCUSIMMER element	•Turn left front control knob to Max, along with turning the ACCUSIMMER
does not get hot enough	knob on.

WHEN SELF-CLEANING YOUR OVEN

PROBLEMCAUSE

The Self-Cleaning cycle will not work

•You did not press START/ENTER.

•You have set a delayed start time. Wait for the start time to be reached or cancel and reset the control.

•The door is not closed all the way.

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Whirlpool GR399LXG warranty Troubleshooting, Range Does Not Work, When Self-Cleaning Your Oven, Cause, Problemcause

Contents

with ACCUBAKE System Self-CleaningElectric Ranges MODELS GR395LXG GR396LXG GR399LXGPlease record your model’s information A NOTE TO YOUThank you for buying a WHIRLPOOL appliance Our Consumer Assistance Center number is toll freewWARNING RANGE SAFETYwDANGER wWARNING Your safety and the safety of others is very importantIMPORTANT SAFETY INSTRUCTIONS RANGE SAFETYSAVE THESE INSTRUCTIONS For self-cleaning ranges IMPORTANT SAFETY INSTRUCTIONSRANGE SAFETY SAVE THESE INSTRUCTIONSfeature indicator CONTROL PANELPARTS AND FEATURES indicator lightKeep Warm element indicator light p Automatic oven light switch p PARTS AND FEATURESCLEANTOP ceramic glass cooktop Hot surface indicator lights p Broil element not shownUsing the control knobs USING YOUR RANGEUSING THE SURFACE COOKING AREAS Using the ACCUSIMMER featureHome canning information USING THE SURFACE COOKING AREAS CONTUSING YOUR RANGE Optional canning kitCHARACTERISTICS OF COOKWARE MATERIALS Cookware tipsUSING THE SURFACE COOKING AREAS CONT USING YOUR RANGEon some models Hot surface indicator lightsUsing the ceramic glass cooktop USING THE SURFACE COOKING AREAS CONTUSING THE SURFACE COOKING AREAS CONT Using the Keep Warm elementModel GR399LXG USING YOUR RANGEPositioning racks USING THE OVENRack placement for specific foods USING YOUR RANGEUSING YOUR RANGE USING ALUMINUM FOIL FOR BAKINGFOR BEST AIR CIRCULATION Where to place pansDisplay/clock Using the control lockTHE ELECTRONIC OVEN CONTROL USING YOUR RANGEUSING YOUR RANGE USING THE ELECTRONIC MINUTE TIMERSETTING THE CLOCK PRESSUSING THE ELECTRONIC MINUTE TIMER CONT STARTING/CANCELING A FUNCTIONTo cancel the minute timer USING YOUR RANGEUSING YOUR RANGE TONESBAKING/ROASTING To shut off all tones except for the end-of-timer and error tonesUSING YOUR RANGE BAKING/ROASTING CONTRoasting meats and poultry PRESSUSING YOUR RANGE Saving energyADJUSTING THE OVEN TEMPERATURE CONTROL factory setting of “0”USING YOUR RANGE ADJUSTING THE OVEN TEMPERATURE CONTROL CONTTo display temperatures in C instead of F How to determine the amount of adjustment neededFront of rack BROILINGUSING YOUR RANGE Rear of rackUSING YOUR RANGE To custom broil at a lower temperatureBROILING CONT YOU SEEBROILING CONT Broiling guidelinesUSING YOUR RANGE APPROXIMATE TIMETo start baking/roasting now and stop automatically USING THE ELECTRONIC MEALTIMERª CONTROLwWARNING USING YOUR RANGEUSING YOUR RANGE USING THE ELECTRONIC MEALTIMERª CONTROL CONTTo delay start and stop automatically 2. Choose the bake settingPRESS USING THE ELECTRONIC MEALTIMERª CONTROL CONTUSING YOUR RANGE YOU SEECoil element model THE OVEN VENTCeramic glass cooktop model Model GR399LXG shownRemoving the storage drawer THE ANTI-TIP BRACKETTHE STORAGE DRAWER Replacing the storage drawerBurn Hazard Do not touch the oven during the Self-Cleaning cycle BEFORE YOU STARTUSING THE SELF-CLEANING CYCLE Keep children away from oven during Self-Cleaning cycleTo delay the start using delay start time SETTING THE CONTROLSUSING THE SELF-CLEANING CYCLE To start cleaning immediatelyPRESS SETTING THE CONTROLS CONTUSING THE SELF-CLEANING CYCLE PRESSSETTING THE CONTROLS CONT To stop the self-cleaning cycle at any timeHOW THE CYCLE WORKS USING THE SELF-CLEANING CYCLECLEANING METHOD CLEANING CHARTCARING FOR YOUR RANGE wWARNINGCARING FOR YOUR RANGE CLEANING CHART CONTCLEANING METHOD PARTHOW TO CLEAN CLEANING THE CERAMIC GLASS COOKTOP MODELS GR396LXG AND GR399LXGCARING FOR YOUR RANGE PARTCOIL ELEMENTS AND REFLECTOR BOWLS MODEL GR395LXG RemovingReplacing CARING FOR YOUR RANGECOIL ELEMENTS AND REFLECTOR BOWLS MODEL GR395LXG CONT CARING FOR YOUR RANGELIFT-UP COOKTOP MODEL GR395LXG CARING FOR YOUR RANGETo replace REMOVING THE OVEN DOORTo remove CARING FOR YOUR RANGETHE OVEN LIGHT To turn the light on or off when the oven door is closedREMOVING THE OVEN DOOR CONT To replace the oven lightRANGE DOES NOT WORK TROUBLESHOOTINGWHEN SELF-CLEANING YOUR OVEN PROBLEMDISPLAY MESSAGES TROUBLESHOOTINGCOOKING RESULTS PROBLEMREQUESTING ASSISTANCE OR SERVICE IF YOU NEED ASSISTANCE OR SERVICEIF YOU NEED REPLACEMENT PARTS assist you. When callingPAGE INDEXTOPIC TOPICWARRANTY WARRANTYLENGTH OF WARRANTY WARRANTY