Troubleshooting

Before calling for service...

If hot water dispenser does not operate, check these points first:

Has circuit breaker tripped or

 

Is the Temperature Control set

 

house fuse blown?

 

 

to the “Off” position?

 

 

 

 

Is power supply cord plugged

 

 

 

Has the water supply been

 

 

 

in?

 

 

 

turned off?

 

 

 

 

Is the electrical outlet controlled by a switch?

If you need more help, check the chart below. This could save you the cost of a service call for a problem that is not covered by the warranty.

PROBLEM

CHECK THE FOLLOWING

Water is not hot.

 

 

Check that the circuit breaker is not tripped or the house fuse blown.

 

 

 

 

 

Check that power supply cord is plugged into electrical outlet.

 

 

 

 

 

 

Check if the electrical outlet is operated by a switch. The switch may

 

 

 

 

 

 

have turned power off.

 

 

 

Cold water in tank is still being heated. Wait 15 minutes and check

 

 

 

 

 

 

temperature again.

 

 

 

Check that the Temperature Control is set to the “Max” setting.

 

 

 

 

 

 

 

Vapor appears, dispenser makes boiling water noises, or water is too hot.

Adjust Temperature Control to a lower setting that eliminates the vapor or noise. If you live at a high altitude, you may need to lower the thermostat setting to keep water from boiling.

Hot water drips or sputters from spout.

Check that tubing is not bent or kinked.

Adjust Temperature Control to a lower setting that eliminates the drips or sputters.

Check that spout screen is not clogged. See “Caring For Your Hot Water Dispenser,” Page 11.

Check for proper installation of copper tubing from spout to storage tank and from spout to cold water line. See “Installation Instructions,” Pages 8-9.

Water does not flow from spout.

Check that water supply valve is open.

Check that spout screen is not clogged. See “Caring For Your Hot Water Dispenser,” Page 11.

If a water filter is used, check that water pressure to hot water dispenser is 20 psi minimum.

Leaking saddle valve.

 

Tighten saddle valve clamp screws evenly and firmly. Keep both halves

 

 

 

of bracket parallel. Do Not crush water supply tubing.

Water has a “rotten egg” taste.

Hot water dispenser is attached to hot water line. Attach to cold water line.

Install a water filtration system on cold water line to dispenser.

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Whirlpool HD1000XSC7 installation instructions Troubleshooting, Before calling for service

HD1000XSC7 specifications

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