Troubleshooting
Before calling for service...
If hot water dispenser does not operate, check these points first:
✓ | Has circuit breaker tripped or | ✓ |
| Is the Temperature Control set | |
| house fuse blown? |
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| to the “Off” position? | |
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| Is power supply cord plugged |
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| Has the water supply been |
✓ |
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| in? |
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| turned off? |
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✓
Is the electrical outlet controlled by a switch?
If you need more help, check the chart below. This could save you the cost of a service call for a problem that is not covered by the warranty.
PROBLEM | CHECK THE FOLLOWING | ||
Water is not hot. |
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| Check that the circuit breaker is not tripped or the house fuse blown. |
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| Check that power supply cord is plugged into electrical outlet. |
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| Check if the electrical outlet is operated by a switch. The switch may |
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| have turned power off. |
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| Cold water in tank is still being heated. Wait 15 minutes and check |
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| temperature again. |
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| Check that the Temperature Control is set to the “Max” setting. |
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Vapor appears, dispenser makes boiling water noises, or water is too hot.
Adjust Temperature Control to a lower setting that eliminates the vapor or noise. If you live at a high altitude, you may need to lower the thermostat setting to keep water from boiling.
Hot water drips or sputters from spout.
Check that tubing is not bent or kinked.
Adjust Temperature Control to a lower setting that eliminates the drips or sputters.
Check that spout screen is not clogged. See “Caring For Your Hot Water Dispenser,” Page 11.
Check for proper installation of copper tubing from spout to storage tank and from spout to cold water line. See “Installation Instructions,” Pages
Water does not flow from spout.
Check that water supply valve is open.
Check that spout screen is not clogged. See “Caring For Your Hot Water Dispenser,” Page 11.
If a water filter is used, check that water pressure to hot water dispenser is 20 psi minimum.
Leaking saddle valve. |
| Tighten saddle valve clamp screws evenly and firmly. Keep both halves |
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| of bracket parallel. Do Not crush water supply tubing. |
Water has a “rotten egg” taste.
Hot water dispenser is attached to hot water line. Attach to cold water line.
Install a water filtration system on cold water line to dispenser.
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