Requesting Assistance or Service
To avoid unnecessary service calls, please check the “Troubleshooting Guide” section. It may save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance*…
Call the Whirlpool Consumer Assistance Center telephone number. Dial
www.whirlpool.com. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a
qualified service company in your area.
If you prefer, write to:
Consumer Assistance Representative
Whirlpool Corporation
20000 North
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
2. If you need service*…
Whirlpool has a nationwide network of authorized Whirlpool service companies. Whirlpool service
technicians are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United
States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone
number (see Step 1) or look in your telephone directory Yellow Pages under:
•WASHING MACHINES & DRYERS, SERVICE & REPAIR
(Example: XYZ Service Co.)
3. If you need FSP® replacement parts …
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality when- ever you need a replacement part for your WHIRLPOOL® appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new WHIRLPOOL appliance.
To locate FSP replacement parts in your area, refer to Step 2 or call the Whirlpool Consumer Assistance Center number in Step 1.
* When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See Page 2.) This information will help us respond properly to your request.
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