Service
To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Factory Service
Center or Authorized Hoover Warranty Service Dealer (Depot) by:
•checking the Yellow Pages under “Vacuum Cleaners - Household” OR -
•checking the list of Factory Service Centers provided with this cleaner OR -
•checking the Service section of The Hoover Company
•calling
Do not send your cleaner to The Hoover Company in North Canton for service, this will only result in delay.
If further assistance is needed, con- tact The Hoover Company Consumer Response Center, North Canton, Ohio 44270,
Phone:
In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone:
Always identify your cleaner by the complete model number when requesting information or ordering parts. (The model number appears on the bottom of the cleaner.)
Hoover Cleaning Performance
This Hoover Cleaning Performance System is for comparing the relative progressive performance of Hoover uprights only and not for compari- son with any other brands. The majority of this rating is based upon the American Society for Testing and Materials (ASTM) Carpet Cleaning Effectiveness Test (ASTM Test F608). Other performance factors include Hose Power (ASTM Test F558), Surface Litter Cleaning, Hard Floor Cleaning, Edge Cleaning, Cleaning Width and Air Filtration.
Possible Cause
4. If you have a
Possible Solution
•problemNot firmly plugged in
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the check- list below.
Problem: Cleaner won’t run
Possible Cause
Possible Solution
•Not firmly plugged in
•Plug unit in firmly
•No voltage in wall receptacle
•Check fuse or breaker
•Blown fuse or tripped breaker
•Replace fuse or reset breaker
•Thermal protector activated
•Allow cleaner to cool for 30 minutes (this will reset the thermal protector)
Problem: Cleaner/ tools won’t pick up
Possible Cause
Possible Solution
•Broken or worn belt
•Replace belt
•Agitator brush roll worn
•Replace brush roll
•Filter bag full
•Change filter bag
•Incorrect carpet height setting
•Move nozzle control knob to lower setting
•Blockage in air flow passage
•Clear blockage
Problem: Cleaner hard to push
Possible Cause
Possible Solution
•Incorrect carpet height setting
•Move carpet height control to a higher setting
Clearing blockages
Disconnect cleaner from electrical outlet.
Low suction or pick up may be due to a blockage in the system. Refer to the following steps to check for blockages continuing with each step until the blockage is found:
1.Check fullness of filter bag; change if needed.
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| |
| A |
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| B | A |
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C | C | B |
Checking airflow path
2.Plug cleaner in and turn ON. Check for suction at end of hose (A).
a.If there is suction, continue with step 3.
b.If there is no suction, check for blockage in hose and dirt tube as follows:
1)Disconnect hose from dirt duct
(C) by reversing procedure for “Attach hose”, Figs.
2)Clear out hose.
3)Look into (C) and remove blockage.
3.Check connection at hose tube (B); remove any blockage.
D |
Checking under bottom plate
4.Turn cleaner OFF and unplug.
5.Remove bottom plate, belt and agitator (see “The belt” section).
Look into opening (D) for blockages and remove.
6.Remove agitator shield (see Fig.
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