Whirlpool MC8991XT If you need service or assistance, we suggest you follow these five steps

If you need service or assistance,

we suggest you follow these five steps:

1.Before calling for assistance...

If nothlng

operates:

l

Is the

power

supply

cord

plugged

into a

live

circuit with the proper voltage? (See page 36.)

l

Have

you checked

your

home’s

main

fuses or

circuit

breaker

box?

l

Have

you checked

the

electric

company

for

a power

failure?

If the oven wtlt not run:

l

Is the

oven

being

used

as

a

timer?

l

If the

temperature

probe

is

being

used,

is it

plugged

tightly

into

its socket?

l

Is the

door

firmly

closed

and

latched?

l Did you touch START?

l Did you follow the directions exactly?

If the

cooking

tfmes seem too long:

l

Is the

electric

supply

to

your

home

low

or

lower

than

normal?

Your

electric

company

can

tell

you

if the

line voltage

is low.

l Is the Cook Power at the recommended

setting?

l

Are

you

allowing

for

more

time

when

micro-

wave cooking more food at one time?

If the dtsptay shows a ftme counflng down but the oven is not cooking:

l	Is the	oven	door closed	completely?
l	Is the	oven	in a standing	time	between	QUICK
	DEFROST and a cooking			cycle?	(See	pagel4.)

l Have you set the control as a kitchen timer?

If you do not hear a Programming Tone

(page 6):

l Is the command correct?

l Has the tone been cancelled?

If the fan seems to be running slower than usual:

l Has the oven been stored in a cold area? The fan will run slower until the oven warms up to normal room temperature.

If smoke Is comtng from the back of the oven durlng brotllng:

l This is normal, just as in conventional broiling.

If the fan keeps runnlng after convectlon cooklng:

l tt is normal for the fan to keep running after

convection cooking. The fan will even run when the door is open. The fan will autornatt- tally shut off when the oven components have cooled down.

If fhere has been a power lnterruptlon, fhe Dtsplay wltl show 888:88. Reret the clock tpcroe 61.

If the oven furns off too soon or not soon enough when ualng the probe:

. Is at least Yaof the probe in the food?

l	Is the	probe	tip in the		center		of the	food?
l	Istheprobetcuching				boneorfat?
l Have		you	allowed	roasts		to	stand	for a few
	minutes after cooking?
l	Is the	probe	plugged		tightly		into its socket?
l	Is the	Cook	Power	set	correctly?
l	Is the	Probe	Temperature			set	correctly?

If FAIL, FAR 2, FAR 3, or FAIL 4 shows in the Dlsptay, call your Whirlpool CCCL-LINE6 serv- ice arslstance telephone number.

2. If you need assistance?..

Call Whirlpool CCCL-LINE@ service assist- ance telephone number. Dial free from any- where in the U.S.:

1-800-253-1301

and talk with one of ourtrained Consultants. The Consultants can instruct you in how to obtain satisfactory operation from your appliance or, if

service is necessary, recommend a qualified service company in your area.

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