Troubleshooting
This section is designed to help you save the cost of a service call. This section outlines possible problems, their causes, and actions you can take to solve each problem.
Before calling for assistance …
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM | POSSIBLE CAUSE | SOLUTION |
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|
|
Nothing will | The unit is not wired into a | Contact a qualified service techni- |
operate | live circuit with the proper | cian to wire unit into a live circuit |
| voltage. | with the proper voltage. (See |
|
| Installation Instructions.) |
| A household fuse has blown | Replace household fuse or reset |
| or a circuit breaker has tripped. | circuit breaker. |
| The electric company has | Check electric company for a power |
| experienced a power failure. | failure. |
|
|
|
The microwave | You are using the oven as | Touch TIMER OFF to cancel the |
oven will | a timer. | Minute Timer. |
not run | The door is not firmly closed | Firmly close and latch door. |
| and latched. |
|
| You did not touch | Touch START/ENTER. |
| START/ENTER. |
|
| You did not follow directions | Check instructions for the function |
| exactly. | you are operating. |
| An operation that was | Touch OFF/CANCEL to cancel |
| programmed earlier is | previous programming. |
| still running. |
|
|
|
|
Microwave | The electric supply to your | Your electric company can tell you if |
cooking times | home or wall outlets is low or | the line voltage is low. Your electri- |
seem too long | lower than normal. | cian or service technician can tell |
|
| you if the outlet voltage is low. |
| The cook power is not at the | Check “Microwave cooking chart” on |
| recommended setting. | page 49. |
| Larger amounts of food need | Allow for more time when cooking |
| longer cooking times. | more food at one time. |
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| continued on next page |
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