15
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you
use only FSP® replacement parts. FSP® replacement parts will fit
right and work right because they are made with the same
precision used to build every new WHIRLPOOL® appliance.
To locate FSP® replacement parts in your area, call our Customer
Interaction Center telephone number or your nearest Whirlpool
designated service center.

In the U.S.A.

Call the Whirlpool Customer Interaction Center
toll free: 1-800-253-1301.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.

For further assistance

If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.

Replacement Parts

Built-in Kits

This countertop microwave oven can be built in by using one of
the following trim kits*. These kits are available from the dealer or
can be ordered by kit model number. See “Assistance or Service”
section for the Whirlpool Customer Interaction Center’s toll-free
number.
*Approved, electric single microwave ovens only
Turn ta ble
Part No. 8205147 Tur nta ble Sup por t/
Roller Assembly
Part No. 8205148
Turntable Rollers
Part No. 8205149
KIT
SIZE KIT MODEL NUMBERS/
COLORS FOR INSTALLATION
OVER OVEN MODELS
24"
(61 cm) MK1154XPQ / White
MK1154XPB / Black
MK1154XPT / Biscuit
MK1154XPS / Stainless
RBS240PD
RBS245PD
27"
(69 cm) MK1157XPQ / White
MK1157XPB / Black
MK1157XPT / Biscuit
MK1157XPS / Stainless
RBS275PD
GBS277PD
30"
(76 cm) MK1150XPQ / White
MK1150XPB / Black
MK1150XPT / Biscuit
MK1150XPS / Stainless
RBS305PD
GBS307PD