If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
If nothing operates:
*Is the power supply cord plugged into a live circuit with the proper voltage? (See page 22.)
*tiave you checked your home’s main fuses or cir- cuit breaker box?
*Have you checked the electric company for a power failure?
If the microwave oven will not run:
l Is the oven being used as a timer?
=If the temperature probe is being used, is it plug- ged tightly into its socket?
l Is the door firmly closed and latched? l Did you touch START?
l Did you follow the directions exactly?
If the microwave cooking times seem too long:
0 Is the electric supply to your home low or lower
than normal? Yourelectric company can tell you if the line voltage is low
l Is the Cook Power at the recommended setting?
l Are you allowtng for more time when cooking more food at one time?
If the display shows Q time counting down but the oven is not cooking:
l Is the oven door closed completely?
2. If you need assistance?..
Call Whirlpool
U.S.:1-800-253-1301
and talk with one of our trained Consultants. The Consultants can instruct you in how to obtain satis-
factory operation from your appliance or, if service
is necessary, recommend a qualified service com- pany in your area.
3. If you need service?..
aEar Whirlpool has a nationwide net-
miil 01 - work of franchised
/p” service companies.
provide
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l Is the oven in a starding time between QUICK DEFROST and COOK or AUTO SET.(See page12.)
* Hade you set the control as o kitchen timer?
If you do not hear a Programming Tone (page 6):
* is the corrmand correct?
0 10s the tone been ( ancelled?
IIf the fan seems to be running slower than usual:
sl*#ias the even been stored In a cold area? The fan wi!i run slower until the oven warms up to normal room temperature.
if there has been a power interruption, the Display will show 88:88. Reset the clock (page 6).
If the microwave oven turns off too soon or not soon enough when using the probe:
l IS at least t3 of the probe In the food?
l 1sthe probe tip In thcl center of the food? l I!) the probe touchin< bone or fat?
*Hove ‘you allowed ro&s to stand for a few minutes offer cooking?
* Is the probe pluggeo tightly into its socket? l is We Cook Power ser correctly?
l is VF? Probe Temperature set correctly?
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4. If you have a problem?..
Call our
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000
Benton Harbor, Ml 49022
5.If you need FSP””
replacement parts? ..
FSP is a registered trademark of Whirlpool Corpo- ration for quality parts. Look forthis symbol of quality
whenever you need a replacement part for your
Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the
same exacting specifications used to build every new Whirlpool appliance
To locate FSP replacement parts in yourarea, refer
toStep2aboveorcall the
‘If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This informa- tion is needed in order to better respond to your
request for assistance.
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