Responding to Error Messages
If the touch panel displays any of these messages, follow the corresponding procedure.
Error Messages | Checkpoints | Corrective Actions | Reference Page |
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Close ### cover. | Is the indicated cover open? | Close all covers securely. | — |
Check the cover. | Are any covers open? | Close all covers securely. | — |
| Does the message indicate |
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| which cover is open? |
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Close Document Processor. | Is the optional document | Close the document processor. | — |
| processor open while loading |
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| the original? |
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Close Document processor | Is the optional document | Close the document processor | page |
cover. | processor top cover open? | top cover. |
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Set cassette #. | Is the indicated cassette not | Pull out the cassette and push in | — |
(Close paper cassette #.) | fully closed? | securely. |
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Open cassette #, check and | — | Completely pull out the | — |
remove paper from inside of the |
| indicated cassette and remove |
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machine. |
| any paper inside. |
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(Open cassette #, check and |
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remove paper from inside of |
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machine.) |
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Reset feeding unit for paper | Is the paper feeder securely | Pull out the paper feeder and | page |
cassette. | pushed into the machine? | securely push it all the way into |
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| the machine. |
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Add paper in cassette #. | Is the indicated cassette out of | Load paper. If the same type of | — |
(Add paper cassette #.) | paper? | paper is loaded in another |
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| cassette in the same orientation, |
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| you can press either one of |
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| paper selection keys on the left |
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| of the touch panel to switch to |
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| that cassette for copying. |
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Add paper in the Multi Purpose | Is paper of the specified size | Load paper of the size indicated | page |
Tray. | loaded in the MP tray? | in the MP tray. |
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## size |
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(Place paper on the Multi |
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Purpose Tray. |
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## size) |
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Add paper in the Multi Purpose | Has all the paper on the MP tray | Load paper in the MP tray. | page |
Tray. | been fed? |
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(Add paper on the Multi Purpose |
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Tray.) |
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Change the size of MP tray. | Is the specified size paper | Reconfigure the size of the MP | page |
| loaded in the MP tray? | tray. |
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Check paper size. | Is the specified size paper | Load paper of a size that can be | — |
| loaded? | used. |
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Reposition original. | Is the orientation of the specified | Change the orientation of the | — |
| paper different from that of the | original. If you press the Start |
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| original? | key without doing so, the |
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| original will be copied at the |
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| current size. |
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Troubleshooting |
