Error Messages

Checkpoints

Corrective Actions

Reference Page

 

 

 

 

 

 

Time for maintenance.

Periodic maintenance is

 

 

required to keep your machine

 

 

 

in good condition. Contact your

 

 

 

Service Representative or

 

 

 

Authorized Service Center

 

 

 

promptly.

 

Paper misfeed.

If a paper jam occurs, the

page 6-8

 

 

location of the jam will be

 

 

 

indicated on the touch panel and

 

 

 

the machine will stop. Leave the

 

 

 

machine switched on ( position)

 

 

 

and follow the instructions to

 

 

 

remove the jammed paper.

 

Remove paper from inner tray of

Is there any paper left in the

Remove all paper left in the

Finisher.

optional document finisher?

optional document finisher.

 

Staple jam.

Is the optional document finisher

Remove the jammed staple.

page 4-5

 

or built-in finisher experiencing a

 

 

 

 

 

 

 

 

Refer to the

 

staple jam?

 

 

 

optional Document

 

 

 

 

 

Finisher Operation

 

 

 

 

 

Guide.

System error.

Is it re-displayed after opening

Make a note of this message (C

Call service.

and closing the front cover,

followed by a number). Turn off

 

 

turning off and on the main

the machine (

 

position),

 

 

 

 

 

 

 

 

power switch, and plugging out

unplug the power cord, and

 

 

and plugging in the power plug

contact your Service

 

 

in the power outlet?

Representative or Authorized

 

 

 

Service Center.

 

Paper cassette is out of order.

The cassette in use has a

Select another paper cassette.

 

problem and is temporarily

 

(Paper cassette is out of order.

 

unavailable. Contact your

 

Select other paper cassette.)

 

Service Representative or

 

 

 

Authorized Service Center

 

 

 

promptly. To continue copying,

 

 

 

use another cassette.

 

System error.

A system error has occurred.

Main Power Switch Off / On.

 

Turn the main power switch off

 

 

 

and on again.

 

Please wait.

Is Job account editing being

Copying is not possible until

Remote edit.

done from a network connected

editing is complete.

 

(Please wait.

computer?

 

 

 

 

Remote editing.)

 

 

 

 

 

Troubleshooting

6-7

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