Acer Altos G520 series
User’s guide
Model Number Serial Number Purchase Date Place of Purchase
Acer Altos G520 series User’s guide 1st Issue July
Copyright 2004 Acer Incorporated All Rights Reserved
Class B equipment
Notices
FCC notice
Laser compliance statement
Important safety instructions
e If the product has been dropped or the cabinet has been damaged
Contents
2 System setup
1 System tour
4 BIOS setup
3 Upgrading the system
Appendix A Troubleshooting
Appendix B ASM Quick Installation Guide135
1 System tour
Page
Product briefing
Processor
Memory subsystem
Storage
Graphics interface
Networking
I/O ports
Serial ATA ports
Caring features
Product specification summary
External and internal structure
Front bezel
Front panel
Altos G520 with Hot Plug hard disk cage installed
Altos G520 with non-Hot Plug hard disk cage installed
1 System tour
No. Description 1 CD-ROM drive Stop/Eject button
Rear panel
Altos G520 with redundant power supply unit installed
Altos G520 with fixed single power supply unit installed
1 System tour
1 This indicator will light up green when the power supply module is functioning properly
Internal components
Altos G520 with Hot Plug hard disk cage installed
Altos G520 with non-Hot Plug hard disk cage installed
1 System tour
1 Though the system supports two hot-swappable power supply modules, the sys- tem comes bundled with a single standard 600-watt power supply module only. You have the option to purchase an extra power supply module to provide the sys- tem with a redundant power source
System boards
Mainboard layout
Note Unless otherwise indicated, all mainboard features
Auxilliary power connector
Main power connector
+12V CPU power connector
ATA power connector
BIOS select jumper
IPMB connector
Floppy drive connector
Hot Plug HDD Cage backplane board layout SCSI
LabelDescription 1 122-pin SAF-TE connector
2 80-pin SCSI HDD connector 3 68-pin SCSI HDD connector
4 SCSI HDD management cable connector I2C bus
Hot Plug HDD Cage backplane board layout SATA
Power connector
1 System tour
Label
LabelDescription 2 SATA cable connector
3 HDD backplane power connector 10pin
1 System tour
2 System setup
Page
Setting up the system
Preinstallation requirements
Checking the package contents
Selecting a site
Connecting peripherals
To connect the PS/2 keyboard
To connect the PS/2 mouse
To connect the VGA monitor
2 System setup
To connect the VGA monitor, simply plug the monitor cable into the
VGA/monitor port blue port located on the rear panel of the server
To connect the power cable
Turning on the system
Power-on problems
Operating system configuration
Gigabit LAN port gray port
Network connection
To connect to the network, simply plug the network cable into the
Tower-to-rack option
Turning off the system
2 System setup
3 Upgrading the system
Page
Installation precautions
ESD precautions
Preinstallation instructions
Upgrading the system
Post-installation instructions
Opening the server
Before opening the server
To open the front bezel
To remove the front bezel
3 Upgrading the system
2 Open it approximately
3 Lift it up a little 1, then move it away from the chassis
To remove the side panel
2 Pull out the air baffle to remove it from the chassis
3 Upgrading the system
Configuring the Hot Plug HDD cage
To remove the Hot Plug HDD cage
b SATS HDD power cable
4 Loosen the four thumbscrews that secure the cage to the chassis
5 Pull the cage from the chassis
3 Upgrading the system
To install a hard disk into the carrier
To install the Hot Plug HDD cage
c SCSI HDD power cable
b SATA HDD power cable
6 Reinstall the air baffle and the chassis panels
Configuring the non-Hot Plug HDD cage
To remove the cage
To install a hard disk into the cage
To install the cage
Installing and removing storage devices
To remove a 5.25-inch storage device
To install a 5.25-inch storage device
3 Upgrading the system
3 Connect the power and bus cables to the new drive
4 Observe the post-installation instructions described on page
Upgrading the CPU
To remove a CPU with heatsink
To install a CPU with heatsink
Processor Sequence
Lower the CPU locking lever to secure the CPU
6 Observe the post-installation instructions described on page
5 Replace the heatsink on top of the CPU
Plug the CPU fan in to the mainboard
3 Upgrading the system
Upgrading the system memory
To install a DIMM
To remove a DIMM
Reconfiguring the system memory
Replacing the Backup Battery
12 Attach the AC power cord
Installing an expansion card
To install an expansion card
9 Observe the post-installation instructions described on page
6 Align the card in an empty slot on the mainboard
Installing a redundant power supply module
To install a redundant power supply module
3 Upgrading the system
4 BIOS setup
Page
BIOS setup
Entering BIOS setup
Press Esc to close the BIOS setup
Press F1 for General Help on using the BIOS setup
Press F10 to save changes and close the BIOS setup
Main
Configures the system time in 24hour format
Configures the system date
Default value is Build Date
Select the language used by BIOS. Choose from
Advanced
Processor Summary and Configuration
IDE Configuration
A1-3
Primary/Secondary/Third/Fourth IDE Master/Slave
Block Multi- Sector Trans- fer Mode
Selects DMA Direct Memory Access
Parameter
Floppy Configuration
Super I/O Configuration
USB Configuration
Parameter
PCI Configuration
Memory Configuration
When enabled, BIOS will activate and
Disabled
retest all DIMMs on next boot. Automati
Enabled
Boot
4 BIOS setup
Boot Settings Configuration
Boot Device Priority
1st Boot Device
attempt to boot up
Boot Device
boot up when previoius attempts fail
Hard Disk Drives
4 BIOS setup
Removable Devices
ATAPI CD/DVD Devices
4 BIOS setup
Security
Parameter
To set an Administrator/User password
To remove the User password
Server
The Server menu allows you to configure the system parameters
When set to Stays Off, Front Panel Switch
Power Loss
Inhibit in BIOS Security menu is disabled
Power On
System Management
4 BIOS setup
Serial Console Features
Parameter
Event Log Configuration
Parameter
Exit
Loads the custom settings for all BIOS parameters as
Defaults
Saves custom settings for all BIOS parameters
Defaults
Upgrading the BIOS
Preparing for the Upgrade
Recording the Current BIOS Settings
Obtaining the Upgrade
Upgrading the BIOS
Creating a Bootable Diskette
Creating the BIOS Upgrade Diskette
3 If you selected option 1, to automatically update the system BIOS
Manually Recovering the BIOS
Changing the BIOS Language
Recovering the BIOS
Clearing the CMOS
Clearing the Password
BIOS Error Messages
Error Message
BIOS POST Beep Codes
BIOS Recovery Beep Codes
Configuration and BIOS Select Jumpers
What happens at system reset
Appendix A Troubleshooting
Page
First Steps Checklist
Resetting the System
Problems following Initial System Installation
Hardware Diagnostic Testing
Verifying Proper Operation of Key System Lights
Confirming Loading of the Operating System
Specific Problems and Corrective Actions
Power Light Does Not Light
No Characters Appear on Screen
Characters Are Distorted or Incorrect
System Cooling Fans Do Not Rotate Properly
Diskette Drive Activity Light Does Not Light
Optical Drive Activity Light Does Not Light
Problems with Network
The server hangs when the drivers are loaded
Diagnostics pass but the connection fails
The controller stopped working when an add-in adapter was installed
The add-in adapter stopped working without apparent cause
System Boots when Installing PCI Card
Problems with Newly Installed Application Software
Problems with Application that Ran Correctly Earlier
Hard Drives are not Recognized
Bootable CD-ROM Is Not Detected
LED Information
Appendix A Troubleshooting
Appendix B ASM Quick Installation Guide
This appendix shows you how to install the ASM software package
Installing ASM
System setup
Installing ASM Agent
System requirements
Installing ASM Console
Appendix B ASM Quick Installation Guide
G520 Rack Installation Guide
Appendix C Altos
Page
System rack installation
Vertical mounting hole pattern
Screw types for rack installation
Installing the system into the rack
Installing cage nuts
To install cage nuts
5 Extend the middle sliding piece of each mounting rail forward until it clicks
Appendix D SATA RAID Configuration
This appendix shows you how to create SATA RAID
Configuring the onboard SATA RAID
How to enable the onboard SATA RAID function
How to create RAID 1 volume
Loading onboard SATA RAID default setting
Create RAID 1 volume
Initial RAID Volume
Save and Exit Embedded RAID Configuration Utility
Appendix D SATA RAID Configuration
Appendix E RAID Configuration
This appendix shows you how to create RAID
Configuring the SCSI/SCSI RAID HBA
How to use SCSI HBA setup utility
How to use SCSI RAID HBA setup utility
Loading HBA Default Settings
MegaRAID Configuration Utility
RAID Volume Initialization
Load RAID Card Default Setting
Exit and Restart the server
Assign Hot Spare Disk
Create RAID1 Volume
Initialize RAID Volume
Save And Exit MegaRAID Configuration Utility
Appendix F Diagnostic Code Checkpoints
Page
POST Code Checkpoints
Appendix F Diagnostic Code Checkpoints
Diagnostic LED Decoder
system timer. Install the
Enable IRQ-0 in PIC for
Diagnostic LED Decoder
Appendix F Diagnostic Code Checkpoints
Diagnostic LED Decoder
adapter installed in the
Initializes the silent boot
Diagnostic LED Decoder Check
Appendix F Diagnostic Code Checkpoints
Diagnostic LED Decoder
Bootblock Initialization Code Checkpoints
Diagnostic LED Decoder
Appendix F Diagnostic Code Checkpoints
Diagnostic LED Decoder G=Green, R=Red, A+Amber
Restore CPUID value back
Bootblock-Runtime
Bootblock Recovery Code Checkpoint
Appendix F Diagnostic Code Checkpoints
Diagnostic LED Decoder G=Green, R=Red, A=Amber
Read error occured on
recovery file name in root
Check point
Appendix F Diagnostic Code Checkpoints
Index
