Appendix a Troubleshooting | Acer G520 series instruction

Appendix A: Troubleshooting

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Acer G520 series manual Appendix a Troubleshooting

Contents

User’s guide Acer Altos G520 seriesPage Iii FCC noticeClass B equipment Class 1 Laser Product Laser compliance statement Important safety instructions Page Contents Upgrading the system Bios setup Appendix a Troubleshooting 121 Appendix E RAID Configuration 153 Appendix B ASM Quick Installation Guide135Appendix C Altos G520 Rack Installation Guide139 Appendix D Sata RAID Configuration 147 System tour Page Storage Product briefingProcessor Memory subsystem Serial ATA ports Graphics interfaceNetworking Ports Caring features Product specification summary Front bezel External and internal structure Front panel Page Rear panel Page Internal components Page Mainboard layout System boards Indicated on the table below apply to both the Altos G520 CPU 1 fan header Hot Plug HDD Cage backplane board layout Scsi Hot Plug HDD Cage backplane board layout Sata Page System tour System setup Page Selecting a site Setting up the systemPreinstallation requirements Checking the package contents To connect the PS/2 keyboard Connecting peripherals To connect the PS/2 mouse To connect the VGA monitor To connect the power cable Turning on the system Power-on problems Operating system configuration Network connection Tower-to-rack option Turning off the system System setup Upgrading the system Page Upgrading the system Installation precautionsESD precautions Preinstallation instructions Post-installation instructions To remove the front bezel Opening the serverBefore opening the server To open the front bezel Upgrading the system To remove the side panel Pull out the air baffle to remove it from the chassis To remove the Hot Plug HDD cage Configuring the Hot Plug HDD cage Upgrading the system To install a hard disk into the carrier To install the Hot Plug HDD cage Page Upgrading the system To remove the cage Configuring the non-Hot Plug HDD cage To install a hard disk into the cage To install the cage To remove a 5.25-inch storage device Installing and removing storage devices To install a 5.25-inch storage device Upgrading the system To remove a CPU with heatsink Upgrading the CPU Processor Sequence To install a CPU with heatsinkPage Upgrading the system Upgrading the system memory To remove a Dimm To install a Dimm Reconfiguring the system memory Replacing the Backup Battery Page To install an expansion card Installing an expansion cardPage Installing a redundant power supply module To install a redundant power supply module Upgrading the system Bios setup Page Bios setup Entering Bios setup Page Main Hhmmss Advanced Processor Summary and Configuration ATA IDE Configuration A1-3 Armd Primary/Secondary/Third/Fourth IDE Master/SlaveCD-ROM Mode. Options include A.R.T Floppy Configuration Super I/O Configuration USB Configuration Bios setup ROM PCI Configuration Dimm 2A Memory ConfigurationDimm 1A Dimm 1BPage Boot Boot Settings Configuration Post Boot Device PriorityPage Hard Disk Drives Removable Devices Atapi CD/DVD Devices Security ALT To remove the User password To set an Administrator/User password Perr Server menu allows you to configure the system parametersServer Serr 101 System Management Bios Serial Console Features 104 Event Log Configuration 106 Exit 108 Obtaining the Upgrade Upgrading the BiosPreparing for the Upgrade Recording the Current Bios Settings Upgrading the Bios Creating a Bootable DisketteCreating the Bios Upgrade Diskette Page Manually Recovering the Bios Changing the Bios LanguageRecovering the Bios Clearing the Cmos Clearing the Password Bios Error Messages Nvram / Cmos 116 Bios Post Beep Codes 118 Bios Recovery Beep Codes Configuration and Bios Select Jumpers 120 Appendix a Troubleshooting Page First Steps Checklist Resetting the SystemProblems following Initial System Installation Hardware Diagnostic Testing Confirming Loading of the Operating System Verifying Proper Operation of Key System Lights Power Light Does Not Light Specific Problems and Corrective Actions No Characters Appear on Screen System Cooling Fans Do Not Rotate Properly Characters Are Distorted or Incorrect Optical Drive Activity Light Does Not Light Diskette Drive Activity Light Does Not Light Cannot Connect to a Server Problems with Network Problems with Newly Installed Application Software System Boots when Installing PCI Card Hard Drives are not Recognized Problems with Application that Ran Correctly Earlier LED Information Bootable CD-ROM Is Not Detected LED 134 Appendix B ASM Quick Installation Guide Page System requirements Installing ASMSystem setup Installing ASM Console Appendix C Altos Page System rack installation Vertical mounting hole pattern Screw types for rack installation Installing the system into the rack 145 Installing cage nuts 146 Appendix C Altos G520 Rack Installation Guide Appendix D Sata RAID Configuration This appendix shows you how to create Loading onboard Sata RAID default setting Configuring the onboard Sata RAIDHow to enable the onboard Sata RAID function How to create RAID 1 volume Initial RAID Volume Create RAID 1 volume 151 Save and Exit Embedded RAID Configuration Utility 152 Appendix D Sata RAID Configuration Appendix E RAID Configuration This appendix shows you how to create RAID Loading HBA Default Settings Configuring the SCSI/SCSI RAID HBAHow to use Scsi HBA setup utility How to use Scsi RAID HBA setup utility Exit and Restart the server MegaRAID Configuration UtilityRAID Volume Initialization Load RAID Card Default Setting 157 Create RAID1 VolumeInitialize RAID Volume Assign Hot Spare Disk Save And Exit MegaRAID Configuration Utility Appendix F Diagnostic Code Checkpoints Page Msblsb OFF Post Code Checkpoints Apic MSB LSB OFF 163 DMAC-2 165 MSB LSB 166 167 Cmos Bootblock Initialization Code CheckpointsAcpi 169 Runtime module is Bootblock Recovery Code Checkpoint MSB LSB 173 174 Appendix F Diagnostic Code Checkpoints CPU 175IDE Scsi RAID HBA 176