Panasonic KX-TG5421 Troubleshooting, General use, Programmable settings, Link to base. Move

Models: KX-TG5422 KX-TG5423 KX-TG5421

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Useful Information

Troubleshooting

General use

Problem

Cause & solution

The unit does not work.

LMake sure that the battery is installed correctly (page

 

10).

 

LCheck the connections (page 9).

 

LFully charge the battery (page 11).

 

LClean the charge contacts and charge again (page 11).

 

LUnplug the base unit’s AC adaptor to reset the unit.

 

Reconnect the adaptor and try again.

 

LRe-install the battery (page 10) and fully charge it.

 

 

The display shows “No

LThe handset is too far from the base unit. Move closer

link to base. Move

and try again.

closer to base, try

LPlug in the base unit’s AC adaptor.

again.” and an alarm

LRaise the base unit antennas.

tone sounds.

LIf the above remedies do not solve the problem, the

 

handset may have lost communication with the base

 

unit. Register the handset again (page 40).

 

 

I cannot hear a dial tone.

LConfirm that the telephone line cord is connected (page

 

9).

 

LDisconnect the unit from the telephone line and connect

 

a known working telephone. If the working telephone

 

operates properly, contact our service personnel to

 

have the unit repaired. If the working telephone does

 

not operate properly, contact your telephone company.

 

 

 

 

Programmable settings

Problem

Cause & solution

I cannot program items.

LProgramming is not possible while the handset is being

 

used.

 

LDo not pause for over 1 minute while programming.

 

LMove closer to the base unit.

 

 

While programming, the

LA call is being received. Answer the call and start again

handset starts to ring.

from the beginning after hanging up.

 

 

48For assistance, please call 1-800-211-PANA (7262).

Page 48
Image 48
Panasonic KX-TG5421 Troubleshooting, General use, Programmable settings, Link to base. Move, Closer to base, try