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Acer G520 series manual

Models: G520 series

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Troubleshooting Specification Install Error codes Password Loading HBA Default Settings Connecting peripherals Operating system configuration Power-on problems Resetting the System

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This chapter helps you identify and solve problems that might occur while you are using the system.

Page 131 Page 133

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Acer G520 series manual

Page 131 Page 133

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Contents

Acer Altos G520 series User’s guidePage FCC notice Class B equipmentIii Laser compliance statement Class 1 Laser Product Important safety instructions Page Contents Bios setup Upgrading the system Appendix a Troubleshooting 121 Appendix B ASM Quick Installation Guide135 Appendix C Altos G520 Rack Installation Guide139Appendix D Sata RAID Configuration 147 Appendix E RAID Configuration 153 System tour Page Product briefing ProcessorMemory subsystem Storage Graphics interface NetworkingPorts Serial ATA ports Caring features Product specification summary External and internal structure Front bezel Front panel Page Rear panel Page Internal components Page System boards Mainboard layout Indicated on the table below apply to both the Altos G520 CPU 1 fan header Hot Plug HDD Cage backplane board layout Scsi Hot Plug HDD Cage backplane board layout Sata Page System tour System setup Page Setting up the system Preinstallation requirementsChecking the package contents Selecting a site Connecting peripherals To connect the PS/2 keyboard To connect the PS/2 mouse To connect the VGA monitor To connect the power cable Turning on the system Power-on problems Operating system configuration Network connection Tower-to-rack option Turning off the system System setup Upgrading the system Page Installation precautions ESD precautionsPreinstallation instructions Upgrading the system Post-installation instructions Opening the server Before opening the serverTo open the front bezel To remove the front bezel Upgrading the system To remove the side panel Pull out the air baffle to remove it from the chassis Configuring the Hot Plug HDD cage To remove the Hot Plug HDD cage Upgrading the system To install a hard disk into the carrier To install the Hot Plug HDD cage Page Upgrading the system Configuring the non-Hot Plug HDD cage To remove the cage To install a hard disk into the cage To install the cage Installing and removing storage devices To remove a 5.25-inch storage device To install a 5.25-inch storage device Upgrading the system Upgrading the CPU To remove a CPU with heatsink To install a CPU with heatsink Processor SequencePage Upgrading the system Upgrading the system memory To install a Dimm To remove a Dimm Reconfiguring the system memory Replacing the Backup Battery Page Installing an expansion card To install an expansion cardPage Installing a redundant power supply module To install a redundant power supply module Upgrading the system Bios setup Page Bios setup Entering Bios setup Page Main Hhmmss Advanced Processor Summary and Configuration IDE Configuration ATA A1-3 Primary/Secondary/Third/Fourth IDE Master/Slave CD-ROMArmd Mode. Options include A.R.T Floppy Configuration Super I/O Configuration USB Configuration Bios setup PCI Configuration ROM Memory Configuration Dimm 1ADimm 1B Dimm 2APage Boot Boot Settings Configuration Boot Device Priority PostPage Hard Disk Drives Removable Devices Atapi CD/DVD Devices Security ALT To set an Administrator/User password To remove the User password Server menu allows you to configure the system parameters ServerSerr Perr 101 System Management Serial Console Features Bios 104 Event Log Configuration 106 Exit 108 Upgrading the Bios Preparing for the UpgradeRecording the Current Bios Settings Obtaining the Upgrade Creating a Bootable Diskette Creating the Bios Upgrade DisketteUpgrading the Bios Page Changing the Bios Language Recovering the BiosManually Recovering the Bios Clearing the Cmos Clearing the Password Bios Error Messages 116 Nvram / Cmos Bios Post Beep Codes Bios Recovery Beep Codes 118 Configuration and Bios Select Jumpers 120 Appendix a Troubleshooting Page Resetting the System Problems following Initial System InstallationFirst Steps Checklist Hardware Diagnostic Testing Verifying Proper Operation of Key System Lights Confirming Loading of the Operating System Specific Problems and Corrective Actions Power Light Does Not Light No Characters Appear on Screen Characters Are Distorted or Incorrect System Cooling Fans Do Not Rotate Properly Diskette Drive Activity Light Does Not Light Optical Drive Activity Light Does Not Light Problems with Network Cannot Connect to a Server System Boots when Installing PCI Card Problems with Newly Installed Application Software Problems with Application that Ran Correctly Earlier Hard Drives are not Recognized Bootable CD-ROM Is Not Detected LED Information 134 LED Appendix B ASM Quick Installation Guide Page Installing ASM System setupSystem requirements Installing ASM Console Appendix C Altos Page System rack installation Vertical mounting hole pattern Screw types for rack installation Installing the system into the rack Installing cage nuts 145 146 Appendix C Altos G520 Rack Installation Guide Appendix D Sata RAID Configuration This appendix shows you how to create Configuring the onboard Sata RAID How to enable the onboard Sata RAID functionHow to create RAID 1 volume Loading onboard Sata RAID default setting Create RAID 1 volume Initial RAID Volume Save and Exit Embedded RAID Configuration Utility 151 152 Appendix D Sata RAID Configuration Appendix E RAID Configuration This appendix shows you how to create RAID Configuring the SCSI/SCSI RAID HBA How to use Scsi HBA setup utilityHow to use Scsi RAID HBA setup utility Loading HBA Default Settings MegaRAID Configuration Utility RAID Volume InitializationLoad RAID Card Default Setting Exit and Restart the server Create RAID1 Volume Initialize RAID VolumeAssign Hot Spare Disk 157 Save And Exit MegaRAID Configuration Utility Appendix F Diagnostic Code Checkpoints Page Post Code Checkpoints Msblsb OFF MSB LSB OFF Apic 163 DMAC-2 165 166 MSB LSB 167 Bootblock Initialization Code Checkpoints AcpiCmos 169 Runtime module is Bootblock Recovery Code Checkpoint MSB LSB 173 174 Appendix F Diagnostic Code Checkpoints 175 IDECPU 176 Scsi RAID HBA

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