User’s guide
Acer Altos G520 series
Acer Altos G520 series User’s guide 1st Issue July
Copyright 2004 Acer Incorporated All Rights Reserved
Model Number Serial Number Purchase Date Place of Purchase
Notices
FCC notice
Class B equipment
Laser compliance statement
Important safety instructions
e If the product has been dropped or the cabinet has been damaged
2 System setup
1 System tour
Contents
3 Upgrading the system
4 BIOS setup
Appendix A Troubleshooting
Appendix B ASM Quick Installation Guide135
1 System tour
Page
Processor
Product briefing
Memory subsystem
Storage
Networking
Graphics interface
I/O ports
Serial ATA ports
Caring features
Product specification summary
Front bezel
External and internal structure
Altos G520 with Hot Plug hard disk cage installed
Front panel
Altos G520 with non-Hot Plug hard disk cage installed
1 System tour
No. Description 1 CD-ROM drive Stop/Eject button
Altos G520 with redundant power supply unit installed
Rear panel
Altos G520 with fixed single power supply unit installed
1 System tour
1 This indicator will light up green when the power supply module is functioning properly
Altos G520 with Hot Plug hard disk cage installed
Internal components
Altos G520 with non-Hot Plug hard disk cage installed
1 System tour
1 Though the system supports two hot-swappable power supply modules, the sys- tem comes bundled with a single standard 600-watt power supply module only. You have the option to purchase an extra power supply module to provide the sys- tem with a redundant power source
Mainboard layout
System boards
Auxilliary power connector
Note Unless otherwise indicated, all mainboard features
Main power connector
+12V CPU power connector
BIOS select jumper
ATA power connector
IPMB connector
Floppy drive connector
LabelDescription 1 122-pin SAF-TE connector
Hot Plug HDD Cage backplane board layout SCSI
2 80-pin SCSI HDD connector 3 68-pin SCSI HDD connector
4 SCSI HDD management cable connector I2C bus
Power connector
Hot Plug HDD Cage backplane board layout SATA
1 System tour
Label
3 HDD backplane power connector 10pin
LabelDescription 2 SATA cable connector
1 System tour
2 System setup
Page
Preinstallation requirements
Setting up the system
Checking the package contents
Selecting a site
To connect the PS/2 keyboard
Connecting peripherals
To connect the PS/2 mouse
2 System setup
To connect the VGA monitor
To connect the VGA monitor, simply plug the monitor cable into the
VGA/monitor port blue port located on the rear panel of the server
To connect the power cable
Turning on the system
Power-on problems
Operating system configuration
Network connection
To connect to the network, simply plug the network cable into the
Gigabit LAN port gray port
Tower-to-rack option
Turning off the system
2 System setup
3 Upgrading the system
Page
ESD precautions
Installation precautions
Preinstallation instructions
Upgrading the system
Post-installation instructions
Before opening the server
Opening the server
To open the front bezel
To remove the front bezel
2 Open it approximately
3 Lift it up a little 1, then move it away from the chassis
3 Upgrading the system
To remove the side panel
3 Upgrading the system
2 Pull out the air baffle to remove it from the chassis
To remove the Hot Plug HDD cage
Configuring the Hot Plug HDD cage
4 Loosen the four thumbscrews that secure the cage to the chassis
b SATS HDD power cable
5 Pull the cage from the chassis
3 Upgrading the system
To install a hard disk into the carrier
To install the Hot Plug HDD cage
b SATA HDD power cable
c SCSI HDD power cable
6 Reinstall the air baffle and the chassis panels
To remove the cage
Configuring the non-Hot Plug HDD cage
To install a hard disk into the cage
To install the cage
To remove a 5.25-inch storage device
Installing and removing storage devices
To install a 5.25-inch storage device
3 Connect the power and bus cables to the new drive
4 Observe the post-installation instructions described on page
3 Upgrading the system
To remove a CPU with heatsink
Upgrading the CPU
Processor Sequence
To install a CPU with heatsink
Lower the CPU locking lever to secure the CPU
5 Replace the heatsink on top of the CPU
6 Observe the post-installation instructions described on page
Plug the CPU fan in to the mainboard
3 Upgrading the system
Upgrading the system memory
To remove a DIMM
To install a DIMM
Reconfiguring the system memory
Replacing the Backup Battery
12 Attach the AC power cord
To install an expansion card
Installing an expansion card
6 Align the card in an empty slot on the mainboard
9 Observe the post-installation instructions described on page
Installing a redundant power supply module
To install a redundant power supply module
3 Upgrading the system
4 BIOS setup
Page
BIOS setup
Entering BIOS setup
Press F1 for General Help on using the BIOS setup
Press F10 to save changes and close the BIOS setup
Press Esc to close the BIOS setup
Main
Configures the system date
Configures the system time in 24hour format
Default value is Build Date
Select the language used by BIOS. Choose from
Advanced
Processor Summary and Configuration
IDE Configuration
A1-3
Primary/Secondary/Third/Fourth IDE Master/Slave
Selects DMA Direct Memory Access
Block Multi- Sector Trans- fer Mode
Parameter
Floppy Configuration
Super I/O Configuration
USB Configuration
Parameter
PCI Configuration
Memory Configuration
Disabled
When enabled, BIOS will activate and
retest all DIMMs on next boot. Automati
Enabled
4 BIOS setup
Boot
Boot Settings Configuration
Boot Device Priority
attempt to boot up
1st Boot Device
Boot Device
boot up when previoius attempts fail
4 BIOS setup
Hard Disk Drives
Removable Devices
4 BIOS setup
ATAPI CD/DVD Devices
Security
Parameter
To remove the User password
To set an Administrator/User password
The Server menu allows you to configure the system parameters
Server
Power Loss
When set to Stays Off, Front Panel Switch
Inhibit in BIOS Security menu is disabled
Power On
4 BIOS setup
System Management
Serial Console Features
Parameter
Event Log Configuration
Parameter
Exit
Defaults
Loads the custom settings for all BIOS parameters as
Saves custom settings for all BIOS parameters
Defaults
Preparing for the Upgrade
Upgrading the BIOS
Recording the Current BIOS Settings
Obtaining the Upgrade
Creating a Bootable Diskette
Creating the BIOS Upgrade Diskette
Upgrading the BIOS
3 If you selected option 1, to automatically update the system BIOS
Changing the BIOS Language
Recovering the BIOS
Manually Recovering the BIOS
Clearing the CMOS
Clearing the Password
BIOS Error Messages
Error Message
BIOS POST Beep Codes
BIOS Recovery Beep Codes
Configuration and BIOS Select Jumpers
What happens at system reset
Appendix A Troubleshooting
Page
Resetting the System
Problems following Initial System Installation
First Steps Checklist
Hardware Diagnostic Testing
Confirming Loading of the Operating System
Verifying Proper Operation of Key System Lights
Power Light Does Not Light
Specific Problems and Corrective Actions
No Characters Appear on Screen
System Cooling Fans Do Not Rotate Properly
Characters Are Distorted or Incorrect
Optical Drive Activity Light Does Not Light
Diskette Drive Activity Light Does Not Light
The server hangs when the drivers are loaded
Problems with Network
Diagnostics pass but the connection fails
The controller stopped working when an add-in adapter was installed
System Boots when Installing PCI Card
Problems with Newly Installed Application Software
The add-in adapter stopped working without apparent cause
Hard Drives are not Recognized
Problems with Application that Ran Correctly Earlier
LED Information
Bootable CD-ROM Is Not Detected
Appendix A Troubleshooting
Appendix B ASM Quick Installation Guide
This appendix shows you how to install the ASM software package
System setup
Installing ASM
Installing ASM Agent
System requirements
Appendix B ASM Quick Installation Guide
Installing ASM Console
Appendix C Altos
G520 Rack Installation Guide
Page
System rack installation
Vertical mounting hole pattern
Screw types for rack installation
Installing the system into the rack
To install cage nuts
Installing cage nuts
5 Extend the middle sliding piece of each mounting rail forward until it clicks
Appendix D SATA RAID Configuration
This appendix shows you how to create SATA RAID
How to enable the onboard SATA RAID function
Configuring the onboard SATA RAID
How to create RAID 1 volume
Loading onboard SATA RAID default setting
Initial RAID Volume
Create RAID 1 volume
Save and Exit Embedded RAID Configuration Utility
Appendix D SATA RAID Configuration
Appendix E RAID Configuration
This appendix shows you how to create RAID
How to use SCSI HBA setup utility
Configuring the SCSI/SCSI RAID HBA
How to use SCSI RAID HBA setup utility
Loading HBA Default Settings
RAID Volume Initialization
MegaRAID Configuration Utility
Load RAID Card Default Setting
Exit and Restart the server
Create RAID1 Volume
Initialize RAID Volume
Assign Hot Spare Disk
Save And Exit MegaRAID Configuration Utility
Appendix F Diagnostic Code Checkpoints
Page
POST Code Checkpoints
Diagnostic LED Decoder
Appendix F Diagnostic Code Checkpoints
system timer. Install the
Enable IRQ-0 in PIC for
Diagnostic LED Decoder
Diagnostic LED Decoder
Appendix F Diagnostic Code Checkpoints
adapter installed in the
Initializes the silent boot
Diagnostic LED Decoder Check
Appendix F Diagnostic Code Checkpoints
Diagnostic LED Decoder
Bootblock Initialization Code Checkpoints
Diagnostic LED Decoder
Diagnostic LED Decoder G=Green, R=Red, A+Amber
Appendix F Diagnostic Code Checkpoints
Restore CPUID value back
Bootblock-Runtime
Bootblock Recovery Code Checkpoint
Diagnostic LED Decoder G=Green, R=Red, A=Amber
Appendix F Diagnostic Code Checkpoints
Read error occured on
recovery file name in root
Check point
Appendix F Diagnostic Code Checkpoints
Index
