Symptom

Checkpoints

Corrective Actions

Reference

Page

 

 

 

 

 

 

 

Copies are skewed.

Are the originals loaded correctly?

When placing originals on the platen,

page 2-14

 

 

place them face-down and flush

 

 

 

against the original size indicator

 

 

 

plates.

 

 

 

When placing originals in the

page 2-15

 

 

document processor, align the original

 

 

 

width guides securely before placing

 

 

 

the originals.

 

 

Is the paper loaded correctly?

Check the position of the paper width

page 2-2

 

 

guides.

 

Paper jams frequently

Is the paper loaded correctly?

Load the paper correctly.

page 2-2

occur.

Is the paper of the supported type? Is it

Remove the paper from the cassette,

page 2-2

 

in good condition?

turn it over, and reload it.

 

 

Is the paper curled, folded, or

Replace the paper with new paper.

page 2-2

 

wrinkled?

 

 

 

Are there any loose scraps or jammed

Remove any jammed paper.

page 6-8

 

paper in the machine?

 

 

 

Is the paper damp?

Replace the paper with new paper.

page 2-2

Copies from the optional

Is the slit glass dirty?

Clean the slit glass.

page 5-2

document processor

 

 

 

have black lines.

 

 

 

Copies are wrinkled.

Is the separator dirty?

Clean the separator.

page 5-3

 

Is the paper damp?

Replace the paper with new paper.

page 2-2

 

Is the paper set in a proper orientation?

Change the orientation in which the

 

 

paper is positioned.

 

Troubleshooting

6-3

Page 85
Image 85
Kyocera KM-2540 manual Is the paper of the supported type? Is it