Whirlpool RB1300XK If you need service or assistance, we suggest you follow these four steps

If you need service or assistance,

we suggest you follow these four steps:

1l Before calkg for assistance.. .

Performance problems often result from little things you can find and fix yourself with- out tools of any kind.

If nothlng operates:

l Is the oven correctly wired to a live circuit with the proper voltage? [See Installation Instructions.)

l Have you checked the main fuse or circuit- breaker box?

It the upper oven will not operate:

l Is the Upper Oven Selector turned to a set- ting (BAKE or BROIL, but not TIMED)?

l Is the Upper Oven Temperature Control turned to a temperature setting?

If the lower oven will not operate:

l Is the Lower Oven Temperature Control turned to a temperature setting?

If soil is vlslble on continuous-cleaning oven flnlsh:

l The special finish is designed to gradually reduce oven soil during normal baking

or roasting. It is not designed to keep your oven spotless...only presentably clean.

lIf you broil often, you may see oven soil.

lThe door is cooler than oven walls. Soil will be more visible on the doorthan other areas in the oven. See page 13, “Hand Cleaning.”

2l If you need assistance’“. ..

Call the Whirlpool COOL-LINE p service as- sistance telephone number. Dial free from:

Continental U.S. . . . . . . . . (800) 2531301 Michigan . . . . . . . . . . . . . . . . (800) 632-2243

Alaska I Hawaii s....... (800)253-1121

and talk with one of our trained Consultants. The Consultant can instruct you in how to ob-

tain satisfactory operation from your appli- ance or, if service is necessary, recommend a qualified service company in your area.

3l If you need service’: .. .

Whirlpool has a

-nationwide net- work of franchised TECH-CARE ’ Ser- vice Companies. TECH-CARE service

technicians are trained to fulfill the

FRANCHISED SERVICE 1 product warranty and provide after-

warranty service, anywhere in the United States. To locate TECH-CARE service in your area, call our COOL-LINE service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-			ELECTRICAL	APPLIANCES-
MAJOR-SERVICE6		REPAIR	OA w;;hM;o~FA~~A~;;~sG		a PARTS
WHIRLPOOLAPPI-IANCES
FRANCHISEDTECH-CARESERVICE			FRANCHISEDTECH~CARESERVICE
SE’Ht’I(‘E	~‘0Mf’A.VfE.S		SEH	I.,C’E	~‘O.Mf’A,VfE.S
XYZSERVICECO		999 9933	XYLSERVICECO		999~9999
123 Maple			123 Mapie

OR

it cooking results aren’t what you expect: Is the oven level?

Are you using pans recommended in the Cooking Guide?

If baking, have you allowed I’/, to 2 inches (4-5 cm] on all sides of the pans for air circulation?

Does the oven temperature seem too low or too high? See page 5, “Resetting the oven

temperature controls.”

Have you preheated the oven as the rec- ipe calls for?

Are the pans the size called for in the recipe?

Are you following a tested recipe from a reliable source?

Do the cooking utensils have smooth, flat bottoms?

See the Cooking Guide for more informa- tion on cooking problems and how to solve them.

WASHING MACHINES,	DRYERS
6 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
SERVICE (‘0Mf’Ah’IE.S
XYZSERVICECO
123 Maple	999 9999
4l If you have a problem’.		..

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Guy Turner, Vice President Whirlpool Corporation

Administrative Center 2000 US-33 North Benton Harbor, Ml 49022

“Ifyou must call or write, please provide: model number, serial number, date of purchase, and

a complete description of the problem. This information is needed in order to better re- spond to your request for assistance.

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