If You Need Assistance OrService
This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service. When calling our Consumer Assistance Center for help
or calling for service, please provide a detailed description of the problem, your appliance’s complete
model and serial numbers and the purchase date. (See page 2.) This information will help us respond
properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM POSSIBLE CAUSE SOLUTION
Nothing operates. The power supply cord is not Plug power supply cord into a live circuit with
plugged into a live circuit proper voltage. (See Installation Instructions.)
with the proper voltage.
A household fuse has blown Replace household fuse or reset circuit
or a circuit breaker has breaker.
tripped.
The oven will not You have not turned the Turn the Oven Selector to the desired setting.
operate. Oven Selector to BAKE or
BROIL.
You have set a delayed start Wait for the start time to be reached.
time.
You have not turned the Turn the Oven Temperature Control Knob to
Oven Temperature Control the desired setting.
Knob to a temperature
setting.
You have not set the Set the MEALTIMER clock correctly. (See
automatic MEALTIMEIF “Using the automatic MEALTIMERTW cloclc on
clock correctly. page 15.)
You have not set the If a delay start or stop is not desired, the Stop
automatic MEALTIMER and Start Time Knobs must be turned to the
clocKs Stop or Start Time correct time of day. Turn knobs till they pop
Knobs at the correct time of out.
day.
Surface units will A household fuse has blown Replace household fuse or reset circuit
not operate. or a circuit breaker has breaker.
tripped.
The control knob(s) will not
turn. Turn knob(s) again, pushing in as you turn.
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