If You Need Assistance
OrService
This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM |
| POSSIBLE | CAUSE |
Nothing operates. | The | power supply cord is not | |
| plugged into a live circuit | ||
| with | the proper | voltage. |
A household fuse has blown or a circuit breaker has tripped.
The oven will not You have not turned the
operate.Oven Selector to BAKE or
BROIL.
You have set a delayed start time.
You have not turned the Oven Temperature Control Knob to a temperature setting.
You have not set the automatic MEALTIMEIF clock correctly.
You have not set the automatic MEALTIMER clocKs Stop or Start Time Knobs at the correct time of day.
Surface units will A household fuse has blown
not operate.or a circuit breaker has tripped.
The control knob(s) will not turn.
SOLUTION
Plug power supply cord into a live circuit with proper voltage. (See Installation Instructions.)
Replace household fuse or reset circuit breaker.
Turn the Oven Selector to the desired setting.
Wait for the start time to be reached.
Turn the Oven Temperature Control Knob to the desired setting.
Set the MEALTIMER clock correctly. (See “Using the automatic MEALTIMERTW cloclc on page 15.)
If a delay start or stop is not desired, the Stop and Start Time Knobs must be turned to the correct time of day. Turn knobs till they pop out.
Replace household fuse or reset circuit breaker.
Turn knob(s) again, pushing in as you turn.
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