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ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you
only use FSP® replacement parts. FSP® replacement parts will fit
right and work right because they are made with the same
precision used to build every new WHIRLPOOL® appliance.
To locate FSP® replacement parts in your area, call our Customer
Interaction Center telephone number or your nearest Whirlpool
Corporation designated service center.

In the U.S.A.

Call the Whirlpool Corporation Customer Interaction Cen ter
toll free: 1-800-253-1301.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool Corporation designated s ervice
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhe r e in the Unit ed Stat es.
To locate the Whirlpool Corporation designated service
company in your area, you can also look in your telephone
directory Yellow Pages.

For further assistance

If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer Interaction Center
c/o Correspondence Dept.
MD 8020
553 Benson Road
Benton Harbor, MI 49022-2400
Please include a daytime phone number in your
correspondence.

Accessories

To order accessories, call the Whirlpool Corporation Customer
Interaction Center toll free at 1-800-253-1301 and follow the
menu prompts. Or visit our website at www.whirlpool.com and
click on “Buy Accessories Here”.

Canning Unit Kit

(coil element models)
Order Part #242905.

Cooktop Polishing Creme

(ceramic glass models)
Order Part #4392916

Cooktop Scraper

(ceramic glass models)
Order Part #3183488

Stainless Steel Cleaner & Pol ish

(stainless steel models)
Order Part #4396095