If You Need Assistance Or
service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed descrip tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM | POSSIBLE CAUSE | SOLUTION |
Nothing will | The power cord is not | Plug the power cord into a live circuit |
operate | plugged into a live circuit with | with proper voltage. (See Installation |
| proper voltage. | Instructions.) |
| A household fuse has blown | Replace household fuse or reset |
| or a circuit breaker has | circuit breaker. |
| tripped. |
|
The oven will not operate
The Oven Selector is not turned to BAKE or BROIL.
A delayed start time has been programmed.
Turn the Oven Selector to the desired setting.
Wait for the start time to be reached.
The Oven Temperature Control Knob is not turned to a temperature setting.
Turn the Oven Temperature Control Knob to a temperature setting.
| The electronic MEALTIMER” | Set the MEALTIMER control cor- |
| control is not set correctly. | rectly. (See “Usingthe electronic |
|
| MEALTlMER”control” on page 13.) |
The surface | A househoki fuse has blown | Replace household fuse or reset |
units will not | or a circuit breaker has | circuit breaker. |
operate | tripped. |
|
Surface units are not plugged in all the way.
Turn control knobs to OFF and plug surface units in all the way. (See “Replacing”on page 37.)
Control knob(s) will not turn
The control knobs are not being set correctly.
You are not pushing in before turning.
Push control knobs in before turning to a setting.
Push control knob(s) in before turning to a setting.
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