See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
2.
If you need assistance?..Call Whirlpool COOL-LINE@ serv-
ice assistance telephone number.
Dial free from anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained con-
sultants The consultant can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, MI 49022
Please include a daytime phone
number in your correspondence.
3.
If you need service?..3
Whirlpool has a
nationwide net-
Y&+1 ,,;+rE ;;;s ;~ir~~~;;
service compa-
nies. Whirlpool
service technicians are trained to
fulfill the product warranty and pro-
vide after-warranty service, any-
where in the United States. To locate
the authorized Whirlpool service
company in your area, call our
COOL-LINE@ service assistance tele-
phone number (see Step 2) or look in
your telephone directory Yellow
Pages under:
APPLIANCES - HCIIJSEHOLD - ELECTRlCAL APPLIANCES -
MAJOR - SERVICE (L REPAlR MAJOR- REPAIRING & PARTS
OR
WASHING MACHINES. DRYERS
* IRONERS - SERWClNG
4.
If you need FSP” replacement parts%.FSP is a registered trademark of
Whirlpool Corporation for quality
parts. Look for this symbol of quality
whenever you need a replacement
part for your Whirlpool appliance. FSP
replacement parts will fit right and
work right, because they are made to
the same exacting specifications
used to build every new Whirlpool
appliance.
To locate FSP replacement parts in
your area, referto Step 3 above or call
the Whirlpool COOL-LINE service
assistance number in Step 2.
5. If you are not satisfied with how the problem was solved?. . l
Contact the Major Appliance Con-
sumer Action Panel (MACAP).
MACAP is a group of independent
consumer experts that voices con-
sumer views at the highest levels of
the major appliance industry
l
Contact MACAP only when the
dealer, authorized servicer or
Whirlpool have failed to resolve
your problem.
Major Appliance Consumer
Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your
action.
*When requesting assistance, please
provide: model number, serial
number, date of purchase, and a
complete description of the prob-
lem. This information is needed in
order to better respond to your
request.
23