If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properfy to your request.

1. Before calling for assistance -..

Perfomnce problems often result from little things Please check the chart below for problems you can

you can find and fk without tools of any kind. fix. It could save you the cost of a service call.

PROBLEM

 

POSSIBLE

CAUSE

 

 

SOLUTION

 

Nothing

will

The

unit is not wired

into a live

Wire the

unit

into a live circuit with

proper

operate

 

circuit with proper

vottage.

voftage.

(See

Installation

Instructions.)

 

 

A household

fuse

has blown or a

Replace

household

fuse

or reset circuit

 

 

circuit breaker

has tripped.

breaker.

 

 

 

 

 

The oven

will not

You

have not set

the

electronic

Refer to the section

in this manual

describ.

operate

 

control correctly.

 

 

ing the function you

are

operating.

 

 

 

You

have programmed

a delayed

Wait for the start time to be reached.

 

 

start

time.

 

 

 

 

 

 

 

 

 

The Self-Cleaning cycle will not operate

The oven clock does not show the correct time of day.

The Lock Lever is not in the Clean positional1 the way to the right.

You have programmed a delayed start time.

Reset clock to show the correct time of day. (See page 9.)

Move Lock Lever all the way to the right.

Wait for the start time to be reached.

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Whirlpool RM280PXA warranty If You Need Assistance Or Service, Before calling for assistance