If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM
POSSIBLE CAUSE | SOLUTION |
Nothing will operate
The
The unit is not wired into a live circuit with proper voltage.
You have programmed a delayed start time.
1 The oven clock does not show the correct time of day.
The Lock Lever is not in the Clean
You have programmed a delayed I start time.
Wire the unit into a live circuit with proper voltage. (See Installation Instructions.)
Replace household fuse or reset circuit breaker.
Refer to the section in this manual describing the function you are operating.
Wait for the start time to be reached.
Reset clock to show the correct time of day. (See page 9.)
Move Lock Lever all the way to the right.
Wait for the start time to be reached.
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