Whirlpool RM978BXS, RM973BXS manual Before calling for assistance, If you need assistance?

Models: RM978BXS RM973BXS

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1.Before calling for

If you need service or assist:ance, we suggest you follow these five s

1.Before calling for

assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If nothing operates:

l Is the power supply cord plugged into a live circuit with the proper voltage?

l Have you checked your home’s main fuse or circuit breaker box?

l Have you checked the electric company for a power failure?

If the mfcrowave oven will not run:

lIs the oven being used as a timer? l If the Temperature probe is being

used, is it plugged tightly into its socket?

l Is the door firmly closed and latched?

l Did you touch START?

l Did you follow the directions exactly?

If the microwave cooking times seem too long:

lIsthe electric supply to your home low or lower than normal? Your electric company can tell you if the line voltage is low.

lIs the Cook Power at the recom- mended setting?

l Are you allowing for more time when cooking more food at one time?

If the display shows a time counting down but the oven Is not cooking:

lIs the Minute Timer in use? l Isthe oven door closed

completely?

l Is the oven in standing time between QUICK DEFROSTand COOK CYCLE1(See page 23.)

If you do not hear a Programming Tone (page 8):

l Is the command correct?

lHas the tone been cancelled?

If the fan seems to be running slower than usual:

lHas the oven been stored in a cold area? The fan will run slower until the oven warms up to normal room temperature.

If there has been a power interrup- tion, the Display will show 88:88. Reset the clock (page 9).

If the microwave oven turns off too soon or not soon enough when using the probe:

lIs at least K of the probe in the food?

lIs the probe tip in the center of the food?

lIsthe probe touching bone or fat? l Have you allowed roasts to stand

for a few minutes after cooking?

l Isthe probe plugged tightly into its sot ket?

l Is Cook Power set correctly?

l Isthe Probe Temperature set correctly?

2.If you need assistance?..

Call Whirlpool COOL-LINE@ serv- ice assistance telephone number. Dial free from anywhere In the U.S.:

l-800-25313Ol

and talk with one of our trained Con- sultants. The Consultants can instruct you in how to obtain satisfactory operation from your appliance,or if service is necessary, recommend a qualified service company in your area.

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Whirlpool RM978BXS, RM973BXS manual Before calling for assistance, If you need assistance?