Whirlpool SF335EEPW0 manual 1l Before calling for assistance

If you need service or assistance,we suggestyou follow these four steps:

1l Before calling for assistance.. .

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If a surface burner fails to light:

lIs the pilot lit?

l	Is the unit		connected		to	electrical		power	(Solid	State
	Ignition)?
l	Did	you check		the	fuse	or	circuit	breaker	(Solid	State
	Ignition)?
l	Are burner		ports	clogged?		(See page		7.)
l	Is the	burner	correctly		rated?		(Call for service.]

If burner flames are uneven:

l Are burner ports clogged? (See page 7.)

If surface burner flames lift off ports, are yellow, or are noisy when turned off:

l The air/gas mixture may be incorrect. (Call for service.)

If a pilot will not stay lit:

l The burner and/or pilot may be out of adjustment. (Call for service.]

If an oven burner does not light:

lIs the pilot lit?

l

Is the

temperature

control

turned

to

a

setting?

l

Is unit

connected

to

electrical

power

(Solid

State Ignition)?

l

Did

you

check

the

fuse

or

circuit

breaker

(Solid

State

Ignition)?

If the

oven

temperature

seems

to

be

inaccurate:

l Did you read pages 12 and 13’?

l Has

the

oven thermostat

sensing

device

slipped

out

of the

holding

clips?

l

Is the

oven

calibration

or

burner

out

of

adjustment?

(Call

for service.)

If the clock or lights do not work:

l

Is the

unit connected

to

electrical

power?

l Did you check the fuse or circuit breaker?

l Are bulbs burned out? (See page 9.)

If soil

is visible

on continuous-cleaning

oven

finish:

l

The

special

finish

is designed

to

reduce

oven

soil

gradu-

ally

during

normal

baking

or

roasting.

It is not

designed

to

keep

your oven spotless...only

presentably

clean.

l

The

door

is coolerihan

oven

walls. Soil will

be

more

visible

on the door than on other areas of the oven. If cooking results aren’t what you expect:

lIs the oven level?

l Are you using utensils recommended on page 12?

l Have you preheated the oven as the recipe calls fot? l Are the pans the size called for in the recipe?

l Are you following a tested recipe from a reliable source? See Pages 12 and 13 for more information on cooking

problems and how to solve them.

2l If you need assistance*. ..

Call the Whirlpool COOL-LINE’5 service assistance tele- phone number. Dial tree from:

Contlnental U.S. . . . . . . . . . . . . . . . . . . . . . . . (800) 253-l 301

Mlchlgan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska 81Hawaii . . . . . . . . . . . . . . . . . . . . . . (800) 253-l 121

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain satisfactory operation from

your appliance or, if service is necessary, recommend a qualified service company in your area.

3l If you need service * ...

Whirlpool has a nationwide network of franchised

TECH-CARE” Service Companies. TECH-CARE service tech- nicians are trained to fulfill the product warranty and pro-

vide after-warranty service, anywhere in the United States. To locate TECH-CARE service in your area, call our COOL-LINE service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-HOlJSEHOLO-	ELECTRICAL APPLIANCES-
MAJOR-SERVICE & REPAIR	MAJOR-REPAIRING & PARTS

OR

WHIRLPOOLAPPLIANCES		WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE		FRANCHISEDTECH-CARESERVICE
SERVICE	COMPANIES	SERVICE	COMPANIES
XYZSERVICECO		XYZSERVICECO.	999-9999
123 Maple	999-9999	123 Maple

OR

WASHING MACHINES, DRYERS

LIRONERS-SERVICING

WHIRLPOOL APPLIANCES FRANCHISEDTECH-CARESERVICE

SERVICE COMPANIES XYZSERVICECO

123Mople999-9999

4l Ifyouhaveaproblem*...

Call our COOL-LINE service assistance telephone number (see Step 2), and talk with one of our Consultants, or if you prefer, write to:

Mr. Guy Turner, Vice President Whirlpool Corporation

Administrative Center 2000 US-33 North Benton Harbor, Ml 49022

*If you must call or write, please provide: model number, serial number, date of purchase, and a complete descrip tion of the problem. This information is needed in order to better respond to your request for assistance.

0

FSP is a

registered

trademark

of Whirlpool

Corporation

for

quality

parts.

Look

for

this

symbol

of quality

whenever

you

FSP

need

a

replacement

part

for

your

Whirlpool

appliance.

FSP

replacement

parts

will

fit

right

and

work right. because

they

8

are made

to

the same

exacting

specifications

used

to build

every

new

Whirlpool

appliance

21