If You Need Assistance or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll- free telephone number for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 3.) This information will help us respond properly to your request.
1. Before calling for assistance .. .
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM |
| POSSIBLE | CAUSE | ||||||
Nothing | will | The | power | cord | is not | ||||
operate |
| plugged | into a live | circuit with | |||||
|
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| proper | voltage. |
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| |||
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| Range | is not | properly con- | ||||
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| netted | to gas | supply. | ||||
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| A household fuse has blown | ||||||
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| or a circuit breaker has | ||||||
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| tripped. |
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| |
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| Controls are not set correctly. | ||||||
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| The flow of combustion and/ | ||||||
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| or ventilation air to the range | ||||||
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| is blocked. |
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| ||
The | oven | will | The | Oven | Selector | is not | |||
not | operate | turned | to BAKE | or BROIL. | |||||
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| A delayed start time has | ||||||
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| been | set. |
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| |
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| The | Oven | Temperature | ||||
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| Control is not turned to a | ||||||
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| temperature | setting. | |||||
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| The | automatic |
| MEALTIMER | |||
|
|
| clock is not set correctly. | ||||||
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| The Stop or Start Time | ||||||
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| Knobs | for the | automatic | ||||
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| MEALTIMER | clock | are not | ||||
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| set at the correct time of day. | ||||||
SOLUTION
Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)
Contact an authorized Whirlpool service technician to reconnect range to gas supply. (See Installation Instructions.)
Replace household fuse or reset circuit breaker.
Reset controls, if needed.
Remove blockage to airflow to and around range.
Turn the Oven Selector to the desired setting.
Wait for the start time to be reached.
Push in and turn the Oven Tempera- ture Control to a temperature setting.
Set the MEALTIMER clock correctly. (See “Using the automatic MEALTIMERTM clock’ on page 18.)
If a delay start or stop is not desired, the Stop and Start Time Knobs must be turned to the correct time of day. Turn knobs till they pop out.
continued on next page
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