Whirlpool SF380LEK, SF379LEK manual Troubleshooting

Models: SF379LEK SF380LEK

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TROUBLESHOOTING

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

Has a household fuse been blown or has the circuit breaker been tripped?

Replace the fuse or reset the circuit.

Surface burners will not operate

Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines.

Is the control knob set correctly? Push in knob before turning to a setting.

Are the burner ports clogged? See “Surface Burners” section.

Surface burner flames are uneven, yellow and/or noisy

Are the burner ports clogged? See “Surface Burners” section.

On models with caps, are the burner caps positioned properly?

See “Surface Burners” section.

Is the burner damaged?

On models with caps, look for a warped cap. If cap will not spin freely on a flat surface, painted side down, the cap is warped. Switch cap with a different surface burner to check for further warping. Contact a service technician or see “Assistance or Service” section.

Is propane gas being used?

The appliance may have been converted improperly. Contact a service technician or see “Assistance or Service” section.

Surface burner makes popping noises

Is the burner wet? Let it dry.

Excessive heat around cookware on cooktop

Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than 1 in. (2.5 cm) outside the cooking area.

Cooktop cooking results not what expected

Is the proper cookware being used? See “Cookware” section.

Is the control knob set to the proper heat level? See “Cooktop Controls” section.

Is the appliance level?

Level the appliance. See the Installation Instructions.

Oven will not operate

Is this the first time the oven has been used?

Turn any one of the surface burner knobs on to release air from the gas lines.

Is the electronic oven control set correctly? See “Electronic Oven Control” section.

Oven burner flames are yellow or noisy

Is propane gas being used?

The appliance may have been converted improperly. Contact a service technician or see “Assistance or Service” section.

Cooling fan runs during baking, broiling or cleaning

It is normal for the fan to automatically run to cool the electronic control while the oven is in use.

Oven temperature too high or too low

Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section.

Display shows messages

Is the display showing “PF”?

There has been a power failure. Clear the display. See

“Display(s)” section. On some models, reset the clock, if needed. See “Clock” section.

Is the display showing a letter followed by a number? Depending on your model, press OFF/CANCEL, OFF or CANCEL/OFF to clear the display. See “Display(s)” section. If it reappears, call for service. See “Assistance or Service” section.

Self-Cleaning cycle will not operate

Is the oven door open?

Close the oven door all the way.

Has the function been entered? See “Self-Cleaning Cycle” section.

On some models, has a delay start Self-Clean cycle been set?

See “Self-Cleaning Cycle” section.

Has a delay start been set? See “Timed Cooking” section.

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Whirlpool SF380LEK, SF379LEK manual Troubleshooting