Troubleshooting Procedures | Amana RS3100007 specification

Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless testing requires it.

1. No hot water.

Possible Cause	Result
Hot water supply faucet is closed.	Open faucet.
Water supply is cold.	Check water heater
	Verify hot water hose is connected to hot side of inlet valve.
Kinked hot water inlet hose.	Straighten or replace hose.
Clogged mixing valve screens, or screens in	Disconnect inlet hose and clean or replace screen.
inlet hose closes to supply faucet.
Clogged pressure hose.	Remove and clean or replace hose
Failed pressure switch.	Test switch and replace if failed.
Failed temperature switch.	Test switch and replace if failed.
Failed hot water side of mixing valve solenoid.	Test solenoid and replace if failed.
Failed timer.	Test timer and replace if failed.
Failed electronic control.	Test electronic control and replace if failed.
Broken, loose, shorted or incorrect wiring.	Refer to appropriate wiring diagram.

2. No cold water.
Possible Cause	Result
Cold water supply faucet is closed.	Open faucet.
Kinked hot water inlet hose.	Straighten or replace hose.
Clogged mixing valve screens, or screens in	Disconnect inlet hose and clean or replace screen.
inlet hose closes to supply faucet.
Clogged pressure hose.	Remove and clean or replace hose
Failed pressure switch.	Test switch and replace if failed.
Failed temperature switch.	Test switch and replace if failed.
Failed cold water side of mixing valve solenoid.	Test solenoid and replace if failed.
Failed timer.	Test timer and replace if failed.
Failed electronic control.	Test electronic control and replace if failed.
Broken, loose, shorted or incorrect wiring.	Refer to appropriate wiring diagram.

3. No warm water.
Possible Cause	Result
No hot water.	See “No Hot Water” chart.
No cold water.	See “No Cold Water” chart.
Failed mixing valve.	Test mixing valve and replace if failed.

12	RS3100007 Rev. 0

Image 12

Amana RS3100007 Troubleshooting Procedures, No hot water Possible Cause Result, No cold water Possible Cause Result

Contents

Service Top Load Washer Table of Contents Important Notices for Consumers and Servicers Recognize Safety Symbols, Words, and LabelsImportant Information Important Safety Information General Information Model IdentificationProper Grounding and Polarization of 120 Volts Wall Outlets Grounding Instructions General Operation Definition Component Testing Information Component Test Procedure Results Diagram and Schematic for correct Internal Motor Diagram and Schematic Wire harness Connection Block White Brown Yellow Red BlueBlue White Red Brown Violet Motor Assembly Three speed motor Black White YellowBlue White/Black Troubleshooting Procedures No hot water Possible Cause ResultNo cold water Possible Cause Result No warm water Possible Cause Result Timer does not advance Possible Cause Result Motor does not operate Possible Cause Result No agitation Possible Cause Result Constant agitation Possible Cause Result Slow spin or no spin Possible Cause Result Constant spin Possible Cause ResultPossible Cause Result Washer locks-up or binding Possible Cause Result Outer tub does not empty Possible Cause ResultExcessive vibration Possible Cause Result Water leaking from outer tub Possible Cause Result Disassembly Procedures Control Hood AssemblyTimer Control Hood End Panels Temperature and Speed Switch Pressure Switch Rocker SwitchGraphic Panel Loading Door Agitator, Drive Bell and Seal Assembly Agitator Installing Drive Bell Service Access Panel Front PanelMotor and Mounting Bracket Reassembly of Pump and Belt Pump Mounting screws Rear Pump leg AssemblyEmbosses Motor Assembly Pump and Belt Removal Motor Disassembly Motor SwitchMotor Drive Pulley Idler Lever and Pulley Door Switch Mixing ValveCabinet Top Tub Cover and Gasket Washtub and Balance RingOuter Tub Drive Pulley, Helix and Brake Weldment and Bearing Assembly Transmission Assembly Upper Bearing AssemblyFriction Ring Appendix a Installation Instructions Standpipe Tub Wall Unit Positionwasher and Level Prong grounded outlet only Installation Summary Adjustable leg Extension Kit Observe all local codes and ordinancesSiphon Break Kit Longer Water Inlet Hoses Installation Requirements Appendix B Top Loading Washer Recognize Safety Symbols, Words, Labels Thank you for buying an Amana washer Important Safety Information Starting the Wash Starting the Wash contd Close washer lid Cycles What do the little numbers mean? Clean softener dispenser after each use. Remove dispenser Dispensers Features, Hints, and Care Follow the Colors Moving and Storage Cold Storage and Non-Use Periods Trouble Shooting Topic Possible Cause Solution Trouble Shooting contd Water Amana Washer Warranty Repairs resulting from the following Appendix C Contents Top Loading Washer Important Safety Information Recognize Safety Symbols, Words, Labels Asure Extended Service Plan Parts and AccessoriesImportant Information Thank you for buying an Amana washer Save Time and Money Before You Install Electrical RequirementsWater Supply Requirements Washer Dimensions Low Standpipe InstallationLocation Risers HOT Cold Questions? Wall Unit Operating Instructions Washer Control Panel To Wash ClothesEx-Large Full Warm/Cold Operating Instructions Helpful Hints and Features Resetting TimerPauses Bleach Dispenser Care and Cleaning Safety SpinAutomatic Balance System General Washer Care Before Calling Service Topic Possible Cause Solution Topic Possible Cause Solution Cold Storage and Non-Use Periods Cold Weather CareCold Weather Storage Vacations and Extended Non-Use Warranty Warranty Provides ForOwner’s Responsibilities Fast Track for Installing Washer See manual for details