Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury, or death, disconnec t power to washer before servicing, unless
testing requires it.
RS3100007 Rev. 012
1. No hot water.
Possible Cause Result
Hot water supply faucet is closed. Open faucet.
Water supply is cold. Check water heater
Verify hot water hose is connected to hot side of inlet valve.
Kinked hot water inlet hose. Straighten or replace hose.
Clogged mixing valve screens, or screens in
inlet hose closes to supply faucet. Disconnect inlet hose and clean or replace screen.
Clogged pressure hose. Remove and clean or replace hose
Failed pressure switch. Test switch and replace if failed.
Failed temperature switch. Test switch and replace if failed.
Failed hot water side of mixing valve solenoid. Test solenoid and replace if failed.
Failed timer. Test timer and replace if failed.
Failed electronic control. Test electronic control and replace if failed.
Broken, loose, shorted or incorrect wiring. Refer to appropriate wiring diagram.
2. No cold water.
Possible Cause Result
Cold water supply faucet is closed. Open faucet.
Kinked hot water inlet hose. Straighten or replace hose.
Clogged mixing valve screens, or screens in
inlet hose closes to supply faucet. Disconnect inlet hose and clean or replace screen.
Clogged pressure hose. Remove and clean or replace hose
Failed pressure switch. Test switch and replace if failed.
Failed temperature switch. Test switch and replace if failed.
Failed cold water side of mixing valve solenoid. Test solenoid and replace if failed.
Failed timer. Test timer and replace if failed.
Failed electronic control. Test electronic control and replace if failed.
Broken, loose, shorted or incorrect wiring. Refer to appropriate wiring diagram.
3. No warm water.
Possible Cause Result
No hot water. See “No Hot Water” chart.
No cold water. See “No Cold Water” chart.
Failed mixing valve. Test mixing valve and replace if failed.