Amana RS3100007 service manual Before Calling Service, Topic Possible Cause Solution

Before Calling Service

You may save time and money by checking items below before calling for service. List includes common concerns that are not the result of defective workmanship or materials. If your question is not explained below, contact Amana Consumer Affairs Department at 800-843-0304.

TOPIC	POSSIBLE CAUSE	SOLUTION
NOISE
“Clunking” or gear	Normal mechanical sounds in	Normal operation.
sounds	commercial-quality washer
Rattling and clanking	Loose objects, such as coins or pins, in	Stop washer and check tub. Remove loose objects.
noise	tub or pump	If noise continues after washer is restarted, objects
		may be in pump: call your authorized servicer.
	Belt buckles, metal fasteners hitting	Close zippers, buttons, and fasteners. Clothing with
	wash tub	buckles must be turned inside out.
Squealing sound or hot	Overloaded wash tub	Do not overload washer. Stop washer and reduce
rubber odor		size of load. See Washing Guide for proper load
		level information.
Thumping sound	Heavy wash loads; unbalanced loads	Usually normal, but unbalanced loads should be
		redistributed. Stop washer and rearrange load.
Vibrating noise	Washer not resting firmly on floor	Make sure floor is strong enough for washer. Adjust
		leveling legs so washer rests firmly on floor. See
		Installation Instructions for leveling details.
	Wash load distributed unevenly in tub	Stop washer and rearrange load.
	Shipping plug not removed during	See Installation Instructions for details on removing
	installation	shipping plug.
Spray/whistling noise	Spray rinse	Normal operation. Washer sprays water inside tub
		while running at high speed during rinse and spin.

OPERATION

Washer does not start Electrical power cord may not be plugged in, or connection may be loose

Fuse blown, circuit breaker tripped, or power outage occurred

Make sure plug from power cord fits tightly into wall outlet.

Replace fuse or reset circuit breaker. Do NOT increase fuse capacity. Call qualified electrician to correct circuit overload problem. Call local utility company to correct power outage.

	Water supply faucets not turned on	Turn on water supply faucets.
	Timer knob/cycle selector set incorrectly	Move indicator slightly clockwise. Pull out on timer
		knob.
	Motor overheated	Internal overload protector automatically stops motor
		in event of overload. Protector resets in
		approximately 3 minutes and motor automatically
		restarts. If overload protector stops motor again, quit
		using washer and call service technician.
		Do not overload washer. Largest dry load level
		should not be higher than bottom of fabric softener
		dispenser or top of agitator.
Washer won’t spin	Lid partially open	Close lid completely.
Residue left in tub	Heavily soiled items	Wipe tub with non-abrasive household cleaner and
		rinse. Before washing, shake or brush excess dirt
		and sand from items.

C–13 RS3100007 Rev. 0