Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury, or death, disconnec t power to washer before servicing, unless
testing requires it.
RS3100007 Rev. 0 15
10. Slow spin or no spin.
Possible Cause Result
Some model washers, timer is programmed for
SLOW spin in DELICATE cycle regardless of
action switch setting.
Use a different cycle.
Loading door not closed or failed switch. Close door or test switch and replace if failed.
Bind in water pump. Replace pump.
Loose or broken drive belt. Adjust or replace drive belt.
Oil on drive belt. Replace drive belt
Sheared motor pulley roll pin. Remove drive motor and replace roll pin and any other damaged
components.
Motor overload protector has cycled. Wait two to three minutes for overload protector to reset. If
overload protector cycles repeatedly, see following chart.
No clearance or stuck brake pads. Free sticky brake pads or replace brake pads.
Failed transmission assembly. Replace failed transmission assembly.
Failed timer. Test timer and replace if failed.
Failed electronic control. Test electronic control and replace if failed.
Broken, loose, shorted or incorrect wiring. Refer to appropriate wiring diagram.
11. Constant spin.
Possible Cause Result
Washtub does not stop spinning within seven
seconds after loading door is open. Replace brake pads.
Tighten Helix Bolt if loose.
Excessive wear on brake pads, or missing
brake pads. Replace brake pads.
Failed timer. Test timer and replace if failed.
Failed electronic control. Test electronic control and replace if failed.
Broken, loose, shorted or incorrect wiring. Refer to appropriate wiring diagram.
12. Washer stops in middle of cycle or quits after a couple loads intermittent.
Possible Cause Result
Belt is tacky and does not allow proper
slipping. Check belt and replace if failed.
Belt tension is too tight and does not allow
proper slipping. Verify idler spring is properly connected.
Verify proper belt and pulley are installed.
Motor overload protector has cycled. Wait two to three minutes for overload protector to reset. If
overload protector cycles repeatedly, see following chart.
Brake, transmission or motor have locked up
and will not turn. Verify all components move freely. Correct binding component.
Motor switch functions fail. Test switch functions.
Failed timer. Test timer and replace if failed.
Broken, loose, shorted or incorrect wiring. Refer to appropriate wiring diagram.