Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless testing requires it.

7. Washer smokes, overheats, and cycles on overload protector or switch actuator kicks in and out.

Possible Cause

Result

Belt is tacky and does not allow proper

Check belt and replace if failed.

slipping.

 

Belt tension is too tight and does not allow

Verify idler spring is properly connected.

proper slipping.

Verify proper belt and pulley are installed.

Motor start functions fail.

Test switch functions.

Bind in water pump.

Replace pump.

Brake pads are binding.

Free binding pads or replace pads.

Brake, transmission or motor have locked up

Verify all components move freely. Correct binding component.

and will not turn.

 

Failed timer.

Test timer and replace if failed.

Incorrect voltage.

Contact local utility company, or have a qualified electrician

 

check power supply voltage.

 

 

8. No agitation.

 

Possible Cause

Result

Failed timer. Timer is designed to pause

Test timer and replace if failed.

(SOAK) during DELICATE cycle.

 

Failed pressure switch.

Test switch and replace if failed.

Loose or broken drive belt.

Adjust or replace drive belt.

Failed transmission assembly.

Replace failed transmission assembly.

Sheared motor pulley roll pin.

Remove drive motor and replace roll pin and any other damaged

 

components.

Motor overload protector has cycled.

Wait two to three minutes for overload protector to reset. If

 

overload protector cycles repeatedly, see following chart.

Bind in water pump.

Replace pump.

Loading door not closed or failed switch.

Close door or test switch and replace if failed.

Failed timer.

Test timer and replace if failed.

Failed electronic control.

Test electronic control and replace if failed.

Broken, loose, shorted or incorrect wiring.

Refer to appropriate wiring diagram.

 

 

9. Constant agitation.

 

Possible Cause

Result

Failed timer.

Test timer and replace if failed.

Failed electronic control.

Test electronic control and replace if failed.

Shorted or incorrect wiring.

Refer to appropriate wiring diagram.

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RS3100007 Rev. 0

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Amana RS3100007 service manual No agitation Possible Cause Result, Constant agitation Possible Cause Result