Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury, or death, disconnec t power to washer before servicing, unless
testing requires it.
RS3100007 Rev. 014
7. Washer smokes, overheats, and cycles on overload protector or switch actuator kicks in and out.
Possible Cause Result
Belt is tacky and does not allow proper
slipping. Check belt and replace if failed.
Belt tension is too tight and does not allow
proper slipping. Verify idler spring is properly connected.
Verify proper belt and pulley are installed.
Motor start functions fail. Test switch functions.
Bind in water pump. Replace pump.
Brake pads are binding. Free binding pads or replace pads.
Brake, transmission or motor have locked up
and will not turn. Verify all components move freely. Correct binding component.
Failed timer. Test timer and replace if failed.
Incorrect voltage. Contact local utility company, or have a qualified electrici an
check power supply voltage.
8. No agitation.
Possible Cause Result
Failed timer. Timer is designed to pause
(SOAK) during DELICATE cycle. Test timer and replace if failed.
Failed pressure switch. Test switch and replace if failed.
Loose or broken drive belt. Adjust or replace drive belt.
Failed transmission assembly. Replace failed transmission assembly.
Sheared motor pulley roll pin. Remove drive motor and replace roll pin and any other damaged
components.
Motor overload protector has cycled. Wait two to three minutes for overload protector to reset. If
overload protector cycles repeatedly, see following chart.
Bind in water pump. Replace pump.
Loading door not closed or failed switch. Close door or test switch and replace if failed.
Failed timer. Test timer and replace if failed.
Failed electronic control. Test electronic control and replace if f ailed.
Broken, loose, shorted or incorrect wiring. Refer to appropriate wiring diagram.
9. Constant agitation.
Possible Cause Result
Failed timer. Test timer and replace if failed.
Failed electronic control. Test electronic control and replace if f ailed.
Shorted or incorrect wiring. Refer to appropriate wiring diagram.