RS3100007 Rev. 0 B–12
Trouble Shooting (cont'd)
TOPIC POSSIBLE CAUSE SOLUTION
WATER
Wash load too wet after spin Overloaded wash tub Do not overload washe r.
Unbalanced load Rearrange load to allow proper spin.
Kinked drain hose Straighten drain hos e.
Water enters slowly or does
not enter washer Inadequate main wate r supply Check water pressure at anot her faucet in house. Wait for
water supply and pressure to increase.
Water supply faucet s partly closed Fully open hot and cold wat er supply faucets.
Water being used elsewhere i n house Water pressure must be at least 20 psi (13 8 kPa). Avoid
running water elsewhere when washer is filling.
Clogged water inlet filters Disconnect water fi ll hoses from faucet. Clean and
reposition screen f ilters. Reconnect water fill hoses.
Kinked water inlet hoses Straighten hoses.
Water level does not cover
clothes Incorrect water level/load size sel ection Select higher water level/load size. Add water by tu rning
selector to RESET and back to larger load size.
Overloaded wash tub Do not overload washe r. Largest dry load level should not
be higher than bottom of fabr i c sof tener dispenser or top of
agitator.
Warm or hot water not hot
enough Water heater temperature set too low; water
heater too far from washer Us e candy/meat thermomet er to measure hot wate r
temperature at nearby faucet. Water temperature should
be at least 140°F (60°C). Adjust water heater as
necessary.
Hot water being used elsewher e i n house Avoid using hot water elsewher e before or during washer
use, or there may not be enough hot wat er for proper
cleaning. If problem continues, en large capacity of hot
water system, or use for only one appl i cation at a time.
Water drains slowly or does
not drain Drain hose kinked or clogged Clean and straight en drain hose.
Water leaks Loose fill hose co nnections Check and tighten all hose/f aucet connections. Ins tall
rubber sealing washers provided.
Clogged drain pipes Unclog drain pipes. Call plumber if neces sary.
Changed water levels during fill Al ways use RESET on water level swi t c h when changing
water level. Do not hold switch at RESET; return switch to
desired load size.
Oversudsing Use less detergent.
Incorrect wash and rin se
temperatures Hot and cold water hoses connected to
wrong supply faucets Check hose connecti ons. Connect hot water hose to hot
water faucet; conn ect cold water hose to c old water faucet.
Water enters washer, but tub
does not fill Incorrect standpipe height for drain ho se Recommended standpipe height is 36” (9 1. 44 cm); for low
standpipes, install Siphon Break Kit (part #562P3). See
Installation Inst r uc tions
for details.