Washer locks-up or binding Possible Cause Result | Amana RS3100007

Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless testing requires it.

13. Washer locks-up or binding.

Possible Cause	Result
Excessive drive belt tension.	Replace drive belt and/or idler spring.
Bind in upper or lower bearing.	Replace bearing.
Bind in water pump.	Replace pump.
Bind in transmission.	Replace transmission.
Brake pads are binding.	Free binding pads or replace pads.
Incorrect voltage.	Contact local utility company, or have a qualified electrician
	check power supply voltage.

14. Outer tub does not empty.
Possible Cause	Result
Kinked drain hose.	Straighten drain hose.
Failed water pump.	Replace water pump.
Obstruction in outer tub outlet hose.	Remove obstruction.

15. Excessive vibration.
Possible Cause	Result
Washer is not properly leveled.	Adjust leveling legs for proper leveling.
Unbalance load in the tub.	Stop washer, redistribute load and restart the washer.
Broken or disconnected centering springs.	Connect or replace centering springs.
Washer is installed on weak, “spongy”,	Relocate washer, or support floor to eliminate weak or “spongy”
carpeted or built-up floor.	condition.
Loose or damaged leveling legs.	Tighten or replace leveling legs.
Damage base (wash was dropped).	Replace base assembly.
Lubricant on pivot dome or broken friction ring.	Remove lubricant and replace damage components.
Liquid filled balance ring leaking.	Replace balance ring.
Shipping plug not removed.	Remove shipping plug.
Rubber feet not installed.	Install rubber feet.

16. Water leaking from outer tub.
Possible Cause	Result
Water seal leaking on outer tub.	Replace hub and seal kit assembly.
Hole in outer tub.	Replace outer tub.
Pressure hose or accumulator leaking.	Replace hose and/or accumulator.
Outer tub cover gasket leaking.	Replace gasket.
Tub-to-pump hose leaking at clamp.	Tighten hose clamp.
Obstruction in drain causing water to overflow	Remove obstruction in drain hose.
over tub cover.

16	RS3100007 Rev. 0

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Amana RS3100007 Washer locks-up or binding Possible Cause Result, Outer tub does not empty Possible Cause Result

Contents

Service Top Load Washer Table of Contents Recognize Safety Symbols, Words, and Labels Important Notices for Consumers and ServicersImportant Information Important Safety Information General Information Model IdentificationProper Grounding and Polarization of 120 Volts Wall Outlets Grounding Instructions General Operation Definition Component Testing Information Component Test Procedure Results Diagram and Schematic for correct Internal Motor Diagram and Schematic Wire harness Connection Block White Brown Yellow Red BlueBlue White Red Brown Violet Motor Assembly Three speed motor Black White YellowBlue White/Black Troubleshooting Procedures No hot water Possible Cause ResultNo cold water Possible Cause Result No warm water Possible Cause Result Timer does not advance Possible Cause Result Motor does not operate Possible Cause Result No agitation Possible Cause Result Constant agitation Possible Cause Result Constant spin Possible Cause Result Slow spin or no spin Possible Cause ResultPossible Cause Result Washer locks-up or binding Possible Cause Result Outer tub does not empty Possible Cause ResultExcessive vibration Possible Cause Result Water leaking from outer tub Possible Cause Result Disassembly Procedures Control Hood AssemblyTimer Control Hood End Panels Temperature and Speed Switch Pressure Switch Rocker SwitchGraphic Panel Loading Door Agitator, Drive Bell and Seal Assembly Agitator Installing Drive Bell Front Panel Service Access PanelMotor and Mounting Bracket Reassembly of Pump and Belt Pump Mounting screws Rear Pump leg AssemblyEmbosses Motor Assembly Pump and Belt Removal Motor Disassembly Motor SwitchMotor Drive Pulley Idler Lever and Pulley Mixing Valve Door SwitchCabinet Top Washtub and Balance Ring Tub Cover and GasketOuter Tub Drive Pulley, Helix and Brake Weldment and Bearing Assembly Upper Bearing Assembly Transmission AssemblyFriction Ring Appendix a Installation Instructions Standpipe Tub Wall Unit Positionwasher and Level Prong grounded outlet only Installation Summary Adjustable leg Extension Kit Observe all local codes and ordinancesSiphon Break Kit Longer Water Inlet Hoses Installation Requirements Appendix B Top Loading Washer Recognize Safety Symbols, Words, Labels Thank you for buying an Amana washer Important Safety Information Starting the Wash Starting the Wash contd Close washer lid Cycles What do the little numbers mean? Clean softener dispenser after each use. Remove dispenser Dispensers Features, Hints, and Care Follow the Colors Moving and Storage Cold Storage and Non-Use Periods Trouble Shooting Topic Possible Cause Solution Trouble Shooting contd Water Amana Washer Warranty Repairs resulting from the following Appendix C Contents Top Loading Washer Important Safety Information Recognize Safety Symbols, Words, Labels Asure Extended Service Plan Parts and AccessoriesImportant Information Thank you for buying an Amana washer Save Time and Money Electrical Requirements Before You InstallWater Supply Requirements Washer Dimensions Low Standpipe InstallationLocation Risers HOT Cold Questions? Wall Unit Operating Instructions Washer Control Panel To Wash ClothesEx-Large Full Warm/Cold Operating Instructions Helpful Hints and Features Resetting TimerPauses Bleach Dispenser Care and Cleaning Safety SpinAutomatic Balance System General Washer Care Before Calling Service Topic Possible Cause Solution Topic Possible Cause Solution Cold Storage and Non-Use Periods Cold Weather CareCold Weather Storage Vacations and Extended Non-Use Warranty Provides For WarrantyOwner’s Responsibilities Fast Track for Installing Washer See manual for details