Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless testing requires it.

4. Water fill does not stop at proper level.

Possible Cause

Result

Failed pressure switch.

Test switch and replace if failed.

Air leak in pressure hose

Replace pressure hose.

Water in pressure hose.

Blow air through hose to remove water.

Broken, weak, or missing mixing valve

Replace mixing valve.

armature spring.

 

Sediment on or under mixing valve diaphragm,

Replace mixing valve.

failed diaphragm, or armature binding in

 

armature guide.

 

A siphoning action started in washer will cause

Install No. 526P3 Siphon Break Kit. Provide an air gap around

water to be siphoned from washer during cycle.

drain hose and drain receptacle. Install No. 36878 Standpipe

Caused by drain hose being lower than washer

Adapter.

cabinet top.

 

Failed electronic control.

Test electronic control and replace if failed.

Broken, loose, shorted or incorrect wiring.

Refer to appropriate wiring diagram.

 

 

5. Timer does not advance.

 

Possible Cause

Result

Timer is designed to pause during fill periods.

Allow completion of fill period.

Some cycles have pause (delicate cycle).

 

Loading door is open.

Close loading door. Loading door MUST be closed anytime the

 

washer is set to agitate or spin.

Washer will not fill.

Timer pauses until pressure switch is satisfied.

Verify washer is not siphoning during rinse

Install No. 526P3 Siphon Break Kit.

cycle.

 

Failed timer.

Test timer and replace if failed.

Broken, loose, shorted, or incorrect wiring.

Refer to appropriate wiring diagram.

 

 

6. Motor does not operate.

 

Possible Cause

Result

Power cord not plugged in, blown fuse or

Verify electrical power is present at outlet and unit is plugged in.

tripped circuit breaker at circuit panel.

There is no internal fuse in the washer.

Loading door not closed or failed switch.

Close door or test switch and replace if failed.

Motor overload protector has cycled.

Wait two to three minutes for overload protector to reset. If

 

overload protector cycles repeatedly, see following chart.

Binding in upper or lower motor bearings.

Remove belt and determine if motor shaft will spin. Replace

 

motor if shaft is locked up.

Motor is dead, electrical power is present.

Test motor switch and windings.

Motor start functions fail or motor only hums.

Test motor start switch and start windings.

Timer improperly set.

Reset timer or try another cycle.

Failed timer.

Test timer and replace if failed.

Failed electronic control.

Test electronic control and replace if failed.

Broken, loose, shorted or incorrect wiring.

Refer to appropriate wiring diagram.

RS3100007 Rev. 0

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Amana RS3100007 service manual Timer does not advance Possible Cause Result, Motor does not operate Possible Cause Result