Before Calling Service

TOPIC

POSSIBLE CAUSE

SOLUTION

WATER

 

 

Wash load too wet after

Overloaded wash tub

Do not overload washer. See Washing Guide for

spin

 

details.

 

 

 

 

Unbalanced load

Rearrange load to allow proper spin.

 

 

 

 

Kinked drain hose

Straighten drain hose.

 

 

 

Water enters slowly or

Inadequate main water supply

Check water pressure at another faucet in house.

does not enter washer

 

Wait for water supply and pressure to increase.

 

 

 

 

Water supply faucets partly closed

Fully open hot and cold water supply faucets.

 

 

 

 

Water being used elsewhere in house

Water pressure must be at least 20 psi (138 kPa).

 

 

Avoid running water elsewhere when washer is

 

 

filling.

 

 

 

 

Clogged water inlet filters

Disconnect water fill hoses from faucet. Clean and

 

 

reposition screen filters. Reconnect water fill hoses.

 

 

 

 

Kinked water inlet hoses

Straighten hoses.

 

 

 

Water level does not

Incorrect water level/load size selection

Select higher water level/load size. Add water by

cover clothes

 

turning selector to RESET and back to larger load

 

 

size.

 

 

 

 

Overloaded wash tub

Do not overload washer. Largest dry load level

 

 

should not be higher than bottom of fabric softener

 

 

dispenser or top of agitator.

 

 

 

Warm or hot water not hot enough

Water heater temperature set too low; water heater too far from washer

Use candy/meat thermometer to measure hot water temperature at nearby faucet. Water temperature should be at least 140°F (60°C). Adjust water heater as necessary.

Hot water being used elsewhere in house

Avoid using hot water elsewhere before or during washer use, or there may not be enough hot water for proper cleaning. If problem continues, enlarge capacity of hot water system, or use for only one application at a time.

Water drains slowly or

Drain hose kinked or clogged

Clean and straighten drain hose.

does not drain

 

 

 

 

 

Water leaks

Loose fill hose connections

Check and tighten all hose/faucet connections.

 

 

Install rubber sealing washers provided.

 

 

 

 

Clogged drain pipes

Unclog drain pipes. Call plumber if necessary.

 

 

 

 

Changed water levels during fill

Always use RESET on water level switch when

 

 

changing water level. Do not hold switch at RESET;

 

 

return switch to desired load size.

 

 

 

 

Oversudsing

Use less detergent.

 

 

 

Incorrect wash and rinse

Hot and cold water hoses connected to

Check hose connections. Connect hot water hose to

temperatures

wrong supply faucets

hot water faucet; connect cold water hose to cold

 

 

water faucet.

 

 

 

Water enters washer, but

Incorrect standpipe height for drain

Recommended standpipe height is 36” (91.44 cm);

tub does not fill

hose

for low standpipes, install Siphon Break Kit (part

 

 

#562P3). See Installation Instructions for details.

RS3100007 Rev. 0

C–14

Page 63
Image 63
Amana RS3100007 service manual Topic Possible Cause Solution