Before Calling Service
TOPIC | POSSIBLE CAUSE | SOLUTION |
WATER |
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Wash load too wet after | Overloaded wash tub | Do not overload washer. See Washing Guide for |
spin |
| details. |
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| Unbalanced load | Rearrange load to allow proper spin. |
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| Kinked drain hose | Straighten drain hose. |
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Water enters slowly or | Inadequate main water supply | Check water pressure at another faucet in house. |
does not enter washer |
| Wait for water supply and pressure to increase. |
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| Water supply faucets partly closed | Fully open hot and cold water supply faucets. |
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| Water being used elsewhere in house | Water pressure must be at least 20 psi (138 kPa). |
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| Avoid running water elsewhere when washer is |
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| filling. |
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| Clogged water inlet filters | Disconnect water fill hoses from faucet. Clean and |
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| reposition screen filters. Reconnect water fill hoses. |
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| Kinked water inlet hoses | Straighten hoses. |
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Water level does not | Incorrect water level/load size selection | Select higher water level/load size. Add water by |
cover clothes |
| turning selector to RESET and back to larger load |
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| size. |
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| Overloaded wash tub | Do not overload washer. Largest dry load level |
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| should not be higher than bottom of fabric softener |
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| dispenser or top of agitator. |
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Warm or hot water not hot enough
Water heater temperature set too low; water heater too far from washer
Use candy/meat thermometer to measure hot water temperature at nearby faucet. Water temperature should be at least 140°F (60°C). Adjust water heater as necessary.
Hot water being used elsewhere in house
Avoid using hot water elsewhere before or during washer use, or there may not be enough hot water for proper cleaning. If problem continues, enlarge capacity of hot water system, or use for only one application at a time.
Water drains slowly or | Drain hose kinked or clogged | Clean and straighten drain hose. |
does not drain |
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Water leaks | Loose fill hose connections | Check and tighten all hose/faucet connections. |
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| Install rubber sealing washers provided. |
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| Clogged drain pipes | Unclog drain pipes. Call plumber if necessary. |
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| Changed water levels during fill | Always use RESET on water level switch when |
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| changing water level. Do not hold switch at RESET; |
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| return switch to desired load size. |
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| Oversudsing | Use less detergent. |
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Incorrect wash and rinse | Hot and cold water hoses connected to | Check hose connections. Connect hot water hose to |
temperatures | wrong supply faucets | hot water faucet; connect cold water hose to cold |
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| water faucet. |
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Water enters washer, but | Incorrect standpipe height for drain | Recommended standpipe height is 36” (91.44 cm); |
tub does not fill | hose | for low standpipes, install Siphon Break Kit (part |
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| #562P3). See Installation Instructions for details. |
RS3100007 Rev. 0 |
