Cannot send e-mail

CHECK YOUR E-MAIL CONFIGURATION SETTINGS

Make sure you have correctly complete d the e-mail setup and successfull y configured an SMTP server.
CHECK YOUR NETWORK CONNECTION
Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the
Internet for the printer to communicate with the SMTP server.
CHECK YOUR PROXY CONFIGURATION
Your proxy server configura tion should allow SM TP server connection s. For help with you r proxy server or SMTP
settings, contact your system support person.

MAKE SURE TO ENTER A VALID RECIPIENT E-MAIL ADDRESS

MAKE SURE THE RECIPIENT MAILBOX IS NOT FULL

This causes e-mail to bounce back to your inbox.

Cannot attach files

SELECT A SUPPORTED FILE TYPE (JPEG OR PDF)

MAKE SURE THE FILE SIZE IS NOT TOO LARGE

Fax troubleshooting
“Fax troubleshooting checklist” on page 14 6
“Cannot send faxes” on page 146
“Cannot receive faxes” on page 148
“Cannot run the fax software” on page 149
“Fax error messages on the pri nter control panel” on page 149
For detailed descriptions of commo n terms and tasks, see the followi ng:
“Setting up the printer to fax” on page 74
“Faxing FAQ” on page 92
Troubleshooting
145