MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLEDALIGN THE PRINTHEAD
CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES

Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support.

Print speed is slow
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWAREMANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING
REMOVE AND REINSTALL THE PRINTER SOFTWARE
MAXIMIZE COMPUTER PROCESSING SPEED
•Close all applications not in use.
•Minimize the number and size of graphics and images in the document.
ADD MEMORY TO THE COMPUTER

Consider upgrading the RAM.

Computer slows down when printing
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
CHECK THE USB CONNECTION BETWEEN THE PRINTER AND COMPUTER

If your computer is connec ted to the printer throug h a USB cable, then try usin g a different USB cable.

REFRESH YOUR NETWORK CONNECTIONS
1If your computer is connected to an Ethernet or wireless net work, then turn off the access po int (wireless router)

and turn it back on.

2Wait one minute for the printer and computer to reestablish the connection.
CLOSE ALL APPLICATIONS NOT IN USE

Temporarily close unused applications or en d processes that are taking too much memory from your computer.

Troubleshooting
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