REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER
The wireless signal from your access point will pass through most objects. Most walls, floors, furniture, and other
objects will not block the wireless signal. However, th ere are materials that are too dense for the s ignal to pass
through, such as objects contain ing metal and concrete. Arr ange your printer and acce ss point so that the signal
is not blocked by such objects.
REMOVE SOURCES OF INTERFERENCE
Other types of radio freq uencies can caus e problems with the wireless sign al on your networ k, resulting to p rinting
issues that seem to come and go.
Turn off potential sources of interference wher e possible.
Avoid using microwave ovens, cordless ph ones (but not cellular phones), bab y monitors, almost any kitchen
appliance, wireless surveillance equipment, or any appliance containing a motor when pr inting over your
wireless network.
If another wireless network is operating in the vicinity, then change the wireless channel on the access point.
Do not place your access point on a prin ter or other electronic device. Such devices can also interfere with th e
wireless signal.
ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION
Even when the wireless signal is able to pass through an object, it is slightly weakened. If it passes through too
many objects, then it can be significantly weakened. All objects absorb part of the wireless signa l when it passes
through them, and certain types of objects absorb enough to cause communicat ions problems. Place your access
point as high in the room as possible to avoid signal absorption.
How can I make sure my computer and printer are connected to thesame wireless network?
If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The
SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network.
For Windows users
1Obtain the SSID of the network that the computer is connected to:
aType the IP address of your access point (wireless router) in the address field of your Web browser.
If you do not know the IP address of the access point:
1Click , or click Start and then click Run.
2In the Start Search or Run box, type cmd.
3Press Enter, or click OK.
4Type ipconfig, and then press Enter. Check the Wireless Network Connection section:
The “Default Gateway” entry is typically the access point.
The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.
bType the user name and password of the router when prompt ed.
cClick OK.
Networking
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