1Click , or click Start and then click Run.

2In the Start Search or Run box, type control printers.

3Press Enter, or click OK.

4Right-click the printer, and then select Properties or Printer properties from the menu.

5Click the Ports tab.

6Click the box next to Enable bidirectional support if it is not already checked.

7Click Apply > OK, and then try to print again.

Communication with printer lost when connected to Virtual Private Network (VPN)

You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same time. If you would like to have the ability to connect to your local network and to a VPN at the same time, then request the system support person for the VPN to allow split tunneling. Be aware that some organizations will not allow split tunneling due to security or technical concerns.

Resolving intermittent wireless communications issues

You may notice that your printer works for a short time and then stops working, although apparently nothing has changed on your wireless network.

Many different issues can interrupt network communications, and sometimes more than one problem exists at the same time. Try one or more of the following:

DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK

Most Virtual Private Networks (VPNs) allow computers to communicate with only the VPN and no other network at the same time. Disconnect from the VPN before installing the driver on the computer or before running the wireless setup on the computer.

To check if the computer is currently connected to a VPN, open your VPN Client software and check your VPN connections. If you do not have a VPN Client software installed, then check the connections manually using the Windows VPN Client.

If you would like to have the ability to connect to your local network and to a VPN at the same time, then request the system support person for the VPN to allow split tunneling. Be aware that some organizations will not allow split tunneling due to security or technical concerns.

TURN OFF THE ACCESS POINT (WIRELESS ROUTER) AND TURN IT BACK ON

Wait one minute for the printer and computer to reestablish the connection. This can sometimes refresh network connections and resolve connectivity issues.

Troubleshooting

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S800 specifications

The Lexmark S800 series is a line of multifunction printers that caters to the needs of both home and office environments. Renowned for their versatility and performance, these printers elevate printing, scanning, copying, and faxing capabilities, making them an ideal solution for small to medium-sized businesses.

One of the standout features of the Lexmark S800 series is its high-quality printing capabilities. The printers utilize Lexmark's advanced Color Replacement technology, which ensures vibrant and accurate color reproduction. With a maximum print resolution of up to 4800 color dpi, users can expect crisp and clear prints that are suitable for professional presentations and documents.

Another significant attribute of the S800 series is its speed. The printers are designed to handle high-volume printing tasks efficiently, delivering up to 35 pages per minute for monochrome and 33 pages per minute for color prints. This speed is particularly beneficial for busy office environments where time is of the essence.

The S800 also incorporates advanced scanning technologies. With a high-resolution optical scanner, it allows users to scan documents with precision and detail. The automatic document feeder (ADF) facilitates batch scanning, making it quicker to digitize multiple pages. In addition, the printers support various file formats, giving users flexibility in how they save and share their scanned documents.

Connectivity options on the Lexmark S800 series are robust, catering to the needs of a modern workspace. The printers offer Wi-Fi, Ethernet, and USB connectivity, ensuring seamless integration into both wired and wireless networks. Mobile printing capabilities are also included, allowing users to print directly from smartphones and tablets via compatible apps.

Additionally, the S800 series prioritizes user efficiency with its intuitive control panel and user-friendly interface. The 4.3-inch color touchscreen provides easy navigation through various functions, including printing, scanning, and setting preferences.

In terms of energy efficiency, the Lexmark S800 series is designed with sustainability in mind. It incorporates Lexmark’s Eco-Mode, which reduces energy consumption during both printing and sleep modes.

Overall, the Lexmark S800 series stands out with its combination of speed, quality, and advanced features. It is an excellent choice for anyone looking for reliable and high-performance multifunction printing solutions. Whether for personal use or business environments, the Lexmark S800 effectively meets diverse printing needs while ensuring efficiency and productivity.