Additional information | 12 |
Chapter 12:
Additional information
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized independent service company to carry out repair work.
Power
Symptom | Remedy |
The power does not turn on. | • Make sure that the power cable is plugged in to an active power outlet. |
| • Try disconnecting from the power outlet, then plugging back in. |
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|
The receiver suddenly switches | • Check that there are no loose strands of speaker wire touching the rear panel or another set of wires. If |
off or the Phase Control indicator | so, |
blinks. | • The receiver may have a serious problem. Disconnect from the power and call a Pioneer authorized |
| independent service company. |
|
|
During loud playback the power | • Turn down the volume. |
suddenly switches off. | • Lower the 63 Hz and 125 Hz equalizer levels in the Manual MCACC setup on page 36. |
| • Try switching on the digital safety feature (put the receiver into standby, hold down the SETUP button on |
| the front panel and press STANDBY/ON to switch between SAFETY 1 (medium effect), SAFETY 2 (more |
| effect) and SAFETY OFF. If the power switches off even with SAFETY 2 switched on, turn down the volume. |
|
|
The unit does not respond when | • Try switching the receiver off then back on again. |
the buttons are pressed. | • Try disconnecting the power cable, then connect again. |
|
|
AMP ERR blinks in the display, | • The receiver may have a serious problem. Do not try switching the receiver on. Contact a Pioneer |
then the power automatically | authorized independent service company for help. |
switches off. The MCACC blinks |
|
and the power does not turn on. |
|
FAN STOP blinks in the display, then the power automatically switches off.
•Something is obstructing the fan. Remove the obstruction and try switching the receiver back on. If the fan is still not working, or you can't remove the object, unplug the receiver from the wall and call a Pioneer authorized independent service company.
•The fan is malfunctioning. Unplug the receiver from the wall and call a Pioneer authorized independent service company.
OVERHEAT blinks in the display | • Allow the unit to cool down in a |
then the power automatically | precautions on pages |
switches off. |
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|
|
The receiver suddenly switches | • The receiver may have a serious problem. Disconnect from the power and call a Pioneer authorized |
off or DIGITAL PRECISION | independent service company. |
PROCESSING blinks in the |
|
display. |
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|
No sound
Symptom
No sound is output when an input source is selected.
No sound output from the front speakers.
Remedy
•Check the volume, mute setting (press MUTE) and speaker setting (press SPEAKERS).
•Make sure the correct input source is selected.
•Check that the MCACC setup microphone is disconnected.
•Make sure the correct input signal is selected (press SIGNAL SELECT). Note that when PCM is selected, you won’t be able to hear any other signal format.
•Check that the source component is connected properly (see Connecting your equipment on page 10).
•Check that the speakers are connected properly (see Connecting the speakers on page 17).
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