TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■Is the power outlet properly wired and polarized? Try another outlet to check for proper wiring and polarity.
■Is the power supply cord unplugged? Plug into a properly grounded 3 prong outlet.
■Has a household fuse blown or has the circuit breaker been tripped? Replace the fuse or reset the circuit.
■Is the main or regulator gas shutoff valve in the off position? See Installation Instructions.
■Is the range properly connected to the gas supply? Contact a trained repair specialist or see Installation Instructions.
Surface burners will not operate
■Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines.
■Is the control knob set correctly? Push in knob before turning to a setting.
■Are the burner ports clogged? On sealed burner models, see “Sealed Surface Burners” section. On open burner models, see “Surface Burners” section.
■Is the pilot light out? Light the surface burner pilots. (See “Pilot Lights” section.)
Surface burner flames are uneven, yellow and/or noisy
■Are the burner ports clogged? On sealed burner models, see “Sealed Surface Burners” section. On open burner models, see “Surface Burners” section.
■On models with caps, are the burner caps positioned properly? See “Sealed Surface Burners” section.
■Is the burner damaged? On models with caps, look for warped cap. Place cap, flat
■Is the air/gas mixture correct? Contact a designated service technician to check the air/gas mixture, or see the Installation Instructions.
■Is propane gas being used? The appliance may have been converted improperly. Contact a trained repair specialist.
Surface burner makes popping noises
■Is the burner wet? Let it dry.
Cookware not level on cooktop
■Is the range level? Level the range. (See the Installation Instructions.)
■Is the proper cookware being used? Use cookware with a flat bottom. (See “Cookware” section.)
Excessive heat around cookware on cooktop
■Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than 1 in. (2.5 cm) outside the cooking area.
Oven will not operate
■Is the power outlet properly wired and polarized? Try another outlet to check for proper wiring and polarity.
■Is this the first time the oven has been used? Turn any one of the surface burner knobs on to release air from the gas lines.
■Is the oven temperature control knob set correctly? See “Cooktop/Oven Temperature Controls” section.
■Is the main or regulator gas shutoff in the off position? Contact a designated service technician or see the Installation Instructions.
Oven makes muffled ticking noise when in use
■This is normal and occurs when the oven burner cycles on and off to hold the set oven temperature.
Oven burner flames are uneven, yellow, or noisy
■Is propane gas being used? The appliance may have been converted improperly. Contact a trained repair specialist.
■Is the air/gas mixture correct? Contact a designated service technician to check the air/gas mixture or see the Installation Instructions.
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