Panasonic KX-TG2336C operating instructions Troubleshooting, Problem, Cause & Remedy

Troubleshooting

If the handset display shows error messages, see “If the Following Appears on Your Display...” (p. 59) for the Cause & Remedy.

Problem Cause & Remedy

“No link to base. Move closer to base, try again.” is displayed and an alarm tone sounds.

•You are too far from the base unit. Walk closer to the base unit.

•Confirm the base unit’s AC adaptor is plugged in.

•Raise the base unit antenna.

•If the above remedies do not solve the problem, the handset may have lost communication with the base unit. Register the handset again (p. 53).

The handset and/or base unit does not work.

•Check the settings (p. 8–10).

•Check whether the dialing mode setting is correct (p. 14).

•Fully charge the battery (p. 9).

•Clean the charge contacts and charge again (p. 10).

•Check battery installation (p. 9).

•Unplug the base unit’s AC adaptor to reset it. Plug in, and try again.

•Re-install the battery (p. 9) and fully charge it.

Static, sound cuts in/out, fades. Interference from other electrical units.

•Move the handset and base unit away from other electrical appliances (p. 3).

•Walk closer to the base unit.

•Raise the base unit antenna.

The handset and/or base unit	• The ringer volume is turned off. Set to high,
does not ring.	medium, or low (p. 16, 17).
The handset display is blank.	• If the handset display is blank, fully charge
	the battery (p. 9).
You cannot program any	• Programming is not possible while the
function items.	handset and/or base unit is being used.
	• Do not pause for over 60 seconds while
	programming.
	• Walk closer to the base unit.

While programming or searching, the handset starts to ring and the program/ search stops.

•A call is coming in. To answer the call, press [C], [s] or [SP-PHONE]. Try again from the beginning after hanging up.

You cannot make an intercom/	• If the handset or base unit is in use, you may
outside call.	not be able to make a call. Try again later.
You cannot redial.	• If the last number dialed was more than
	48 digits long, the number will not be redialed
	correctly.

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