Troubleshooting

 

Problem

Cause & Remedy

 

 

 

 

You cannot make long

• Please make sure that you have long

 

distance calls.

distance service.

 

The handset does not display

• You need to subscribe to a Call Display

 

the caller’s name and/or

service.

 

phone number.

• Other telephone equipment may be

 

 

interfering with your phone. Disconnect it and

 

 

try again.

 

 

• Other electrical appliances connected to the

 

 

same outlet may be interfering with Call

 

 

Display.

 

 

• Telephone line noise may be affecting Call

 

 

Display.

 

 

• The caller requested not to send his/her

 

 

caller information (p. 26).

 

 

• If a call is being transferred to you, the caller

 

 

information will not be displayed.

 

 

• If a (separate) Call Display box is connected

 

 

between the base unit and the telephone wall

 

 

jack, disconnect the Call Display box or plug

 

 

the unit directly into the wall jack.

 

 

 

 

The handset and/or base unit

• The handset and/or base unit ringer volumes

 

does not announce the

are turned off. Set to high, medium, or low

 

displayed caller’s name.

(p. 16, 17).

 

 

• The Talking Call Display feature is turned off

 

 

(p. 27, 28). Turn it on.

The handset and/or base unit does not announce the displayed caller’s name properly.

Name pronunciation may vary.

The handset and/or base unit will announce each letter of abbreviations, such as “Co.” and “Inc.”.

Call Display service supports names of up to 15 letters. If the caller’s name has more than 15 letters, the name will not be announced correctly.

The handset display exits the

• Do not pause for over 60 seconds while

Caller List or phone book.

searching.

 

 

Recharge battery” is

• Fully charge the battery (p. 9).

displayed, “7” flashes, or

 

the handset beeps

 

intermittently.

 

 

 

Charge for 6h” and “8”

• The battery has been discharged. Fully

are displayed and the handset

charge the battery (p. 9).

does not work.

• Check battery installation (p. 9).

Useful Information

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Panasonic KX-TG2336C operating instructions Problem Cause & Remedy, Recharge battery is